Senior Product Manager - Platform Services (Core Monitoring)
Company: Uptime.com
Location: Seattle
Posted on: January 26, 2023
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Job Description:
Why we need you: We are building the next-generation
availability monitoring platform and rapidly growing our
capabilities and features. We are focusing on our growth customer
base while building and growing features focused on SRE's and
Developers in small medium businesses and scaling up to the
enterprise. We are looking for a Senior Product Manager - Platform
Services (Core Monitoring) that will be responsible for driving the
development and growth of the Uptime's monitoring and observability
platform. This individual will work closely with the Product Team
(PMs, POs, UI/UX) to deliver on the product roadmap with a focus on
driving user adoption and customer satisfaction. The Senior Product
Manager will report to the Chief Product Officer and will be a
leader in driving the product's mission, vision and strategy.
Uptime.com leads with a customer first mindset which is built into
our culture so we can build the best monitoring platform that
addresses customer requirements. This role expects frequent
communication with customers and building outbound relationships.
What you will do: --- In partnership with the Chief Product Officer
executing and continuing enhancing the product roadmap: This
includes engaging with the cross-functional Product Development
team to identify and prioritize new features, functionality and
defining the go-to-market strategy for new releases. --- The Senior
Product Manager for Core Monitoring will be responsible for the
Uptime.com primary monitoring capabilities, HTTP, Web, Synthetic,
DNS and API and defining new monitoring technologies that are
required in the platform. --- The Senior Product Manager will also
oversee other Product Managers responsible for Incident Management
and Mobile app development. --- Supporting the product development
process: This includes partnering with the Product Owner in
defining product requirements, working with the engineering team to
design and build new features and functionality, and assisting the
Product Owner in release processes. --- Analyzing market trends and
customer feedback: This includes gathering and synthesizing
customer feedback to enable the Product Team to enhance the product
development decisions and conducting market research to stay
up-to-date on industry trends and competitive offerings in our
highly competitive market.--- Building and maintaining
relationships with key customers: This includes conducting customer
interviews, attending industry events, and collaborating with the
sales team to identify and pursue new business opportunities. ---
Create low fidelity mockups/wireframes to facilitate both internal
& external customer conversations. --- Collaborate with the UI
Design Team to iterate on elegant & highly usable designs that will
delight the Uptime.com user community. --- Manage projects from
ideation through to completion closely collaborating with
Engineering, Product Marketing, Support & QA Teams. What you will
need: --- Experience as a Senior Product Manager at a fast-paced
company focused on SaaS preferably in the observability,
monitoring, operations, SRE/DevOps space. --- Prior experience with
monitoring technologies, synthetics, website monitoring, network
monitoring and complex systems monitoring solutions. --- Experience
working in an Agile development environment and assisting in
writing User Stories with Product Owners. --- Familiarity with
building and managing complex software services and backlogs at
scale --- Experience with prioritization and problem solving skills
in a highly competitive environment. --- Ability to gather,
research, and analyze data from multiple sources and subsequently
define business requirements and MVPs. --- Business knowledge and
acumen to participate in technical discussions with engineers as
well as discuss complex technical solutions with technical and
non-technical customers. --- Excellent communication, facilitation,
and presentation skills to surface needs, explain features,
articulate decisions, and gain alignment to drive projects forward.
--- A collaborative mindset and an ability to build strong
cross-functional partnerships. --- Intellectual curiosity, self
awareness, and ability to learn quickly and adapt. The ideal
candidate for this role will have a strong technical background and
experience in product management, particularly in the SaaS space.
They should have excellent communication and leadership skills and
be able to thrive in a fast-paced and dynamic start-up environment.
How we will support your growth and success:
Keywords: Uptime.com, Seattle , Senior Product Manager - Platform Services (Core Monitoring), Executive , Seattle, Washington
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