MANAGER OF PROGRAM OPERATIONS
Company: University of Washington
Location: Seattle
Posted on: January 27, 2023
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Job Description:
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employee, you will enjoy generous benefits and work/life programs.
For detailed information on Benefits for this position, click here.
As a UW employee, you have a unique opportunity to change lives on
our campuses, in our state and around the world. UW employees offer
their boundless energy, creative problem solving skills and
dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional
growth opportunities and unique resources in an environment noted
for diversity, intellectual excitement, artistic pursuits and
natural beauty.
The Manager of Program Operations primary job function will be to
provide fiscal and operational management of the Compliance Team at
Fiscal Services Center at Foster School of Business. With Finance
Transformation going live in July 2023, the Fiscal Service Center
will support all the units (35 units) with all matter of fiscal
operations. This role's primary function is to ensure fiscal
compliance for the Foster School of Business, and smooth/successful
operation of FSC Compliance Team. In addition, this position will
also perform fiscal analysis and fiscal operation administration.
This position will be housed in the Foster School of Business
Dean's Office and reports directly to the Associated Director of
Finance.
Under the direction of the Associate Director of Finance, the
Program Operations Manager, or Compliance Manager will lead the
Fiscal Service Center (FSC) Compliance team within the Deans Office
in the Foster School of Business. This role will oversee daily
business operations and provide compliance oversight for Foster
fiscal activities. The Compliance Manager will oversee
reconciliation, invoicing, internal audits, month/year end close,
JVs, and transaction approvals for all units in the Foster School.
This role will be an integral part of Foster's transition to the
new Workday Financials software, providing training, and serving as
a subject matter expert (comprehensive training will be provided).
The selected candidate will have a high degree of self-initiative,
strong leadership skills, and a solid understanding of fiscal
policies and university/state regulations. This individual will be
proactive in developing best practices, be a fast learner, and an
independent decision maker to ensure smooth operations, while
keeping the school compliant.
RESPONSIBILITIES:
Management
--- Manage program operations analysts and student workers in the
FSC
--- Train staff, assign and oversee work, conduct performance
reviews, lead one-on-ones or team meetings, provide support and
resources to the team, and foster professional growth and
development
--- Partner with Foster leadership to transition the school to
Workday (become a power user, train other fiscal staff in the
school, know how to access resources)
--- Work with leadership to create efficient processes for various
functions (creating best practices)
--- Research problems and resolve issues timely and professionally
(use good judgement to escalate more complex issues to Associate
Director of Finance)
--- Continuously look for process improvements by developing tools,
workflows, and policies that support customer service, efficiency,
and compliance with University and State rules
--- Develop and disseminate school-wide communications on policies,
procedures, compliance issues, process improvements, trainings,
etc.
--- Communicate closely with unit and department Directors to get
feedback on FSC's operations and take action as necessary
--- Serve as hiring manager in filling position vacancy, define
jobs, coordinate interviews, and select candidates in keeping with
applicable requirements and hiring process best practices.
--- As needed, constructively address employee performance
deficiencies on a timely basis consistent with applicable
policies.
Fiscal Operations
--- Perform a variety of complex fiscal administrative functions,
such as assisting with oversight of about 800 budgets in addition
to fiscal tracking and running aging reports for depts/units
--- Serve as subject matter expert to advise; assist FSC and
dept/unit staff regarding many different scenarios, fiscal
policies, and procedures based on Foster's broad business
practices
--- Manage Foster's compliance dashboard by performing internal
audits, tracking, analyzing, and presenting audit findings to
Foster finance leadership and create policies, procedures, and
communications to mitigate future findings
--- Approve travel, purchasing, and reimbursements (serve as
primary compliance approver)
--- Prepare & submit JVs
--- Manage a list of units to provide reconciliation or changing
activities as needed
--- Serve as back up for processing purchasing, payments, travel,
and reimbursements.
--- Serve as back up for monthly credit card revenue reconciliation
and distribution process.
--- Actively and continuously seek out knowledge (Compliance Laws
and Guidance, Ethics Guide, UW Ethics certification) to stay
up-to-date on policies to serve as the FSC and Foster School's
subject matter expert on compliance
Other
--- All other duties as assigned.
Lead Responsibilities:
Leading FSC Compliance Team
Supervisory Responsibilities:
Supervise 3-4 Program Operation Analyst and students
MINIMUM REQUIREMENTS:
Four-year degree in business, accounting, or related field, OR
equivalent experience plus 3 years of work experience.
Equivalent education/experience will substitute for all minimum
qualifications except when there are legal requirements, such as a
license/certification/registration.
ADDITIONAL REQUIREMENTS:
--- Positive and professional attitude
--- Good attendance record
--- High-preforming expertise with MS Office Suite (specifically
Word, Excel, Outlook)
--- Excellent oral and written communication skills
--- Strong organizational skills and attention to detail
--- Ability to prioritize and handle multiple tasks on a frequent
basis
--- Ability to thrive in a fast-paced environment that often
requires responding to deadlines with short lead times and
proactively resolve issues
DESIRED:
--- Experience with customer service or a service center
--- Experience with supervising staff
--- Experience with process improvement
--- Knowledge of UW financial systems (MyFD, Ariba, PaymentNet) and
procedures
Application Process:
The application process for UW positions may include completion of
a variety of online assessments to obtain additional information
that will be used in the evaluation process. These assessments may
include Work Authorization, Cover Letter and/or others. Any
assessments that you need to complete will appear on your screen as
soon as you select "Apply to this position". Once you begin an
assessment, it must be completed at that time; if you do not
complete the assessment you will be prompted to do so the next time
you access your "My Jobs" page. If you select to take it later, it
will appear on your "My Jobs" page to take when you are ready.
Please note that your application will not be reviewed, and you
will not be considered for this position until all required
assessments have been completed.
Applicants considered for this position will be required to
disclose if they are the subject of any substantiated findings or
current investigations related to sexual misconduct at their
current employment and past employment. Disclosure is required
under Washington state law .
Committed to attracting and retaining a diverse staff, the
University of Washington will honor your experiences, perspectives
and unique identity. Together, our community strives to create and
maintain working and learning environments that are inclusive,
equitable and welcoming.To request disability accommodation in the
application process, contact the Disability Services Office at
206-543-6450 or dso@uw.edu .COVID-19 VACCINATION
REQUIREMENTEmployees of the University of Washington are required
to be fully vaccinated against COVID-19 unless a medical or
religious exemption is approved. Being fully vaccinated means that
an individual is at least two weeks past their final dose of an
authorized COVID-19 vaccine regimen. As a condition of employment,
newly hired employees will be required to provide proof of their
COVID-19 vaccination. View the Final candidate guide to COVID-19
vaccination requirement webpage for information about the medical
or religious exemption process for final candidates.
Keywords: University of Washington, Seattle , MANAGER OF PROGRAM OPERATIONS, Executive , Seattle, Washington
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