Case Management Assistant Escort

Company: ERA Living Home Office
Location: Seattle
Posted on: January 27, 2023

Job Description:

$18.69 per hour - Great benefits! -
Era Living is seeking Escort Case Management Assistants to become the newest members of our Resident and Family Supportive Programs team in Seattle, WA. Flexible schedules available - work up to 40 hours per week depending on your preference and availability.
Primary Responsibilities:
This role supports the Resident and Family Supportive Programs by providing case management functions and other non-clinical services to residents. In this role, you are required to be available to respond within the scope of the program, on a pre-scheduled on-call basis for scheduled and/or emergency/unscheduled escorts.

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• Escorting residents to healthcare provider offices, emergency departments or other healthcare settings; providing support for virtual/phone healthcare provider appointments
  
• Accompanying residents to other non-medical and non-financial appointments e.g. hair appointments, shopping trips etc.
  
• Fulfilling the requirements of an escort for example:
  
  • 
    
  • -Arranging/confirming transportation
    
  • Communicating expressed/documented information provided by the resident, resident representative, and/or Community Care Team
    
  • Communicating with resident representative, community staff, healthcare provider staff, and/or other Case Management Assistants to coordinate support
    
    
    Compensation:
    
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    • $18.69 / hour for scheduled work performed (some travel time may be included)
      
    • $27.27 / hour for unscheduled, emergency response during a scheduled shift (travel time included)
      
    • $2 / hour bonus pay for time scheduled on call but not worked
      
    • Mileage reimbursement at current federal rate
      
      Competitive Compensation/Benefits Package Includes:
      
      • 
        
      • 401(k) retirement plan with generous company match (eligibility contingent on age requirement)
        
      • Double pay for holidays worked
        
      • 1 hour paid sick time for every 40 hours worked
        
      • Employee Assistance Program
        
      • Longevity bonuses
        
      • Employee discount programs
        
        Knowledge, Skills, and Abilities:
        
        • 
          
        • Ability to work effectively as part of a multidisciplinary team
          
        • Ability to multi-task and attend to detail
          
        • Competent interpersonal skills that facilitate communication and interaction with residents, family members, and/or other third parties
          
        • Ability to travel to multiple Era Living communities to perform duties as required
          
        • Ability to respond and travel urgently during on-call shift to meet resident at healthcare provider location
          
        • Ability to use computers, Word, Excel, Outlook and the Internet including smartphone applications
          
        • Ability to foster a positive environment and represent Era Living in a proficient and professional manner; maintain professional boundaries and use discretion in consideration of stated visit
          
        • Must be available to work at least 4 shifts per month
          
        • Ability to read, write and communicate in English
          
        • Ability to pass DSHS background check, required
          
          Education and Experience:
          
          • 
            
          • High School or GED, required; Bachelor's Degree in human services, social work, gerontology etc., preferred
            
          • Experience working with seniors, preferred
            
          • First Aid and CPR certified or able to obtain within 30 days of hire
            
          • Complete Caregiver Dementia and Caregiver Mental Health training within 120 days of hire
            
            About Era Living: If you are passionate about improving the quality of life for older adults and exemplify a values based approach to your work, demonstrating integrity, credibility, consistency, strong team orientation, and outstanding communication, we welcome your application!
            Era Living has been voted #4 Best Place to Work in Seattle 2017 (CityVoter's) and Top 5 BEST Places to Work in 2014 & 2015 (King5 Best of Western Washington!).JB.0.00.LN

Keywords: ERA Living Home Office, Seattle , Case Management Assistant Escort, Executive , Seattle, Washington