Cafe Manager
Company: Caffe Vita
Location: Seattle
Posted on: January 27, 2023
Job Description:
Cafe Managers are passionate about coffee and customer service.
They are responsible to ensure that Caffe Vita customers receive
excellent service and the highest quality coffee drinks, in a
clean, organized and well maintained
environment.Responsibilities
- Work with Marketing and Retail Operations Manager to support
brand exposure and sales-driving strategies
- Recruit, hire, train, schedule and manage staff to meet, or
exceed expectations of their job descriptions
- Work a minimum number of weekly bar shifts (minimum to be
determined with Retail Operations Manager)
- Achieve sales goals and control costs of sales to meet
established budgets
- Maintain a clean caf
- Develop and execute on-going preventive maintenance and upkeep
schedules
- Maintain fully stocked and faced merchandise shelves
- Ensure high customer satisfaction with service and product
- Follow established protocol for submitting orders to Customer
Service
- Maintain full compliance with all accounting, financial
reporting and cash deposit procedures
- Track and report payroll
- Review and respond to email on a daily basis
- Provide staff on-going opportunities to learn about Caffe Vita
products, services and culture
- Serve as a role model for maintaining a calm environment during
high-stress or high-volume periods
- Communicate clear performance objectives to staff
- Maintain and provide performance feedback for
staffQualifications
- Food and beverage management experience
- Advanced knowledge of the specialty coffee and tea markets
- Salesmanship and practical merchandising skills
- Excellent written and verbal communication skills
- Diplomacy in managing conflict
- Goal-oriented with proven ability to beat project
deadlines
- Solution oriented approach to challenges
- Multi-tasking skills
- On-the-job flexibility and dependability
- Ability to interpret and analyze income statementsCompensation
& Benefits
- $19 - $25/hr+ Tips
- Tips typically average $15-$35 per hour depending on the
location.
- Full-time employees are eligible for Paid Time Off,
medical/dental insurance coverage and401k, per plan terms
- All Seattle employees qualify for Sick and Safe Time (varies by
State)
- Mentorship and positive work environment
- Free coffee/tea drinks while on shift
- Employee discounts on merchandise, whole bean coffee and food
items
Keywords: Caffe Vita, Seattle , Cafe Manager, Executive , Seattle, Washington
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