Cafe Manager

Company: Caffe Vita
Location: Seattle
Posted on: January 27, 2023

Job Description:

Cafe Managers are passionate about coffee and customer service. They are responsible to ensure that Caffe Vita customers receive excellent service and the highest quality coffee drinks, in a clean, organized and well maintained environment.Responsibilities

• Work with Marketing and Retail Operations Manager to support brand exposure and sales-driving strategies
• Recruit, hire, train, schedule and manage staff to meet, or exceed expectations of their job descriptions
• Work a minimum number of weekly bar shifts (minimum to be determined with Retail Operations Manager)
• Achieve sales goals and control costs of sales to meet established budgets
• Maintain a clean caf
• Develop and execute on-going preventive maintenance and upkeep schedules
• Maintain fully stocked and faced merchandise shelves
• Ensure high customer satisfaction with service and product
• Follow established protocol for submitting orders to Customer Service
• Maintain full compliance with all accounting, financial reporting and cash deposit procedures
• Track and report payroll
• Review and respond to email on a daily basis
• Provide staff on-going opportunities to learn about Caffe Vita products, services and culture
• Serve as a role model for maintaining a calm environment during high-stress or high-volume periods
• Communicate clear performance objectives to staff
• Maintain and provide performance feedback for staffQualifications
  • Food and beverage management experience
  • Advanced knowledge of the specialty coffee and tea markets
  • Salesmanship and practical merchandising skills
  • Excellent written and verbal communication skills
  • Diplomacy in managing conflict
  • Goal-oriented with proven ability to beat project deadlines
  • Solution oriented approach to challenges
  • Multi-tasking skills
  • On-the-job flexibility and dependability
  • Ability to interpret and analyze income statementsCompensation & Benefits
    • $19 - $25/hr+ Tips
    • Tips typically average $15-$35 per hour depending on the location.
    • Full-time employees are eligible for Paid Time Off, medical/dental insurance coverage and401k, per plan terms
    • All Seattle employees qualify for Sick and Safe Time (varies by State)
    • Mentorship and positive work environment
    • Free coffee/tea drinks while on shift
    • Employee discounts on merchandise, whole bean coffee and food items

Keywords: Caffe Vita, Seattle , Cafe Manager, Executive , Seattle, Washington