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Cafe Manager

Company: Caffe Vita
Location: Seattle
Posted on: January 27, 2023

Job Description:

Cafe Managers are passionate about coffee and customer service. They are responsible to ensure that Caffe Vita customers receive excellent service and the highest quality coffee drinks, in a clean, organized and well maintained environment.Responsibilities

  • Work with Marketing and Retail Operations Manager to support brand exposure and sales-driving strategies
  • Recruit, hire, train, schedule and manage staff to meet, or exceed expectations of their job descriptions
  • Work a minimum number of weekly bar shifts (minimum to be determined with Retail Operations Manager)
  • Achieve sales goals and control costs of sales to meet established budgets
  • Maintain a clean caf
  • Develop and execute on-going preventive maintenance and upkeep schedules
  • Maintain fully stocked and faced merchandise shelves
  • Ensure high customer satisfaction with service and product
  • Follow established protocol for submitting orders to Customer Service
  • Maintain full compliance with all accounting, financial reporting and cash deposit procedures
  • Track and report payroll
  • Review and respond to email on a daily basis
  • Provide staff on-going opportunities to learn about Caffe Vita products, services and culture
  • Serve as a role model for maintaining a calm environment during high-stress or high-volume periods
  • Communicate clear performance objectives to staff
  • Maintain and provide performance feedback for staffQualifications
    • Food and beverage management experience
    • Advanced knowledge of the specialty coffee and tea markets
    • Salesmanship and practical merchandising skills
    • Excellent written and verbal communication skills
    • Diplomacy in managing conflict
    • Goal-oriented with proven ability to beat project deadlines
    • Solution oriented approach to challenges
    • Multi-tasking skills
    • On-the-job flexibility and dependability
    • Ability to interpret and analyze income statementsCompensation & Benefits
      • $19 - $25/hr+ Tips
      • Tips typically average $15-$35 per hour depending on the location.
      • Full-time employees are eligible for Paid Time Off, medical/dental insurance coverage and401k, per plan terms
      • All Seattle employees qualify for Sick and Safe Time (varies by State)
      • Mentorship and positive work environment
      • Free coffee/tea drinks while on shift
      • Employee discounts on merchandise, whole bean coffee and food items

Keywords: Caffe Vita, Seattle , Cafe Manager, Executive , Seattle, Washington

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