Case Management Assistant Escort

Company: ERA Living Home Office
Location: Seattle
Posted on: March 20, 2023

Job Description:

$18.69 per hour Great benefits! Era Living is seeking Escort Case Management Assistants to become the newest members of our Resident and Family Supportive Programs team in Seattle, WA. Flexible schedules available - work up to 40 hours per week depending on your preference and availability. Primary Responsibilities: This role supports the Resident and Family Supportive Programs by providing case management functions and other non-clinical services to residents. In this role, you are required to be available to respond within the scope of the program, on a pre-scheduled on-call basis for scheduled and/or emergency/unscheduled escorts.

• Escorting residents to healthcare provider offices, emergency departments or other healthcare settings; providing support for virtual/phone healthcare provider appointments
• Accompanying residents to other non-medical and non-financial appointments e.g. hair appointments, shopping trips etc.
• Fulfilling the requirements of an escort for example:
  • Arranging/confirming transportation
  • Communicating expressed/documented information provided by the resident, resident representative, and/or Community Care Team
  • Communicating with resident representative, community staff, healthcare provider staff, and/or other Case Management Assistants to coordinate support Compensation: $18.69 / hour for scheduled work performed (some travel time may be included)$27.27 / hour for unscheduled, emergency response during a scheduled shift (travel time included)$2 / hour bonus pay for time scheduled on call but not workedMileage reimbursement at current federal rate Competitive Compensation/Benefits Package Includes:
    • 401(k) retirement plan with generous company match (eligibility contingent on age requirement)
    • Double pay for holidays worked
    • 1 hour paid sick time for every 40 hours worked
    • Employee Assistance Program
    • Longevity bonuses
    • Employee discount programs Knowledge, Skills, and Abilities:
      • Ability to work effectively as part of a multidisciplinary team
      • Ability to multi-task and attend to detail
      • Competent interpersonal skills that facilitate communication and interaction with residents, family members, and/or other third parties
      • Ability to travel to multiple Era Living communities to perform duties as required
      • Ability to respond and travel urgently during on-call shift to meet resident at healthcare provider location
      • Ability to use computers, Word, Excel, Outlook and the Internet including smartphone applications
      • Ability to foster a positive environment and represent Era Living in a proficient and professional manner; maintain professional boundaries and use discretion in consideration of stated visit
      • Must be available to work at least 4 shifts per month
      • Ability to read, write and communicate in English
      • Ability to pass DSHS background check, required Education and Experience:
        • High School or GED, required; Bachelor's Degree in human services, social work, gerontology etc., preferred
        • Experience working with seniors, preferred
        • First Aid and CPR certified or able to obtain within 30 days of hire
        • Complete Caregiver Dementia and Caregiver Mental Health training within 120 days of hire About Era Living: If you are passionate about improving the quality of life for older adults and exemplify a values based approach to your work, demonstrating integrity, credibility, consistency, strong team orientation, and outstanding communication, we welcome your application! Era Living has been voted Best Place to Work in Seattle 2017 (CityVoter's) and Top 5 BEST Places to Work in 2014 & 2015 (King5 Best of Western Washington!). JB.0.00.LN

Keywords: ERA Living Home Office, Seattle , Case Management Assistant Escort, Executive , Seattle, Washington