Case Management Assistant Escort
Company: ERA Living Home Office
Location: Seattle
Posted on: March 20, 2023
Job Description:
$18.69 per hour Great benefits! Era Living is seeking Escort
Case Management Assistants to become the newest members of our
Resident and Family Supportive Programs team in Seattle, WA.
Flexible schedules available - work up to 40 hours per week
depending on your preference and availability. Primary
Responsibilities: This role supports the Resident and Family
Supportive Programs by providing case management functions and
other non-clinical services to residents. In this role, you are
required to be available to respond within the scope of the
program, on a pre-scheduled on-call basis for scheduled and/or
emergency/unscheduled escorts.
- Escorting residents to healthcare provider offices, emergency
departments or other healthcare settings; providing support for
virtual/phone healthcare provider appointments
- Accompanying residents to other non-medical and non-financial
appointments e.g. hair appointments, shopping trips etc.
- Fulfilling the requirements of an escort for example:
- Arranging/confirming transportation
- Communicating expressed/documented information provided by the
resident, resident representative, and/or Community Care Team
- Communicating with resident representative, community staff,
healthcare provider staff, and/or other Case Management Assistants
to coordinate support Compensation: $18.69 / hour for scheduled
work performed (some travel time may be included)$27.27 / hour for
unscheduled, emergency response during a scheduled shift (travel
time included)$2 / hour bonus pay for time scheduled on call but
not workedMileage reimbursement at current federal rate Competitive
Compensation/Benefits Package Includes:
- 401(k) retirement plan with generous company match (eligibility
contingent on age requirement)
- Double pay for holidays worked
- 1 hour paid sick time for every 40 hours worked
- Employee Assistance Program
- Longevity bonuses
- Employee discount programs Knowledge, Skills, and Abilities:
- Ability to work effectively as part of a multidisciplinary
team
- Ability to multi-task and attend to detail
- Competent interpersonal skills that facilitate communication
and interaction with residents, family members, and/or other third
parties
- Ability to travel to multiple Era Living communities to perform
duties as required
- Ability to respond and travel urgently during on-call shift to
meet resident at healthcare provider location
- Ability to use computers, Word, Excel, Outlook and the Internet
including smartphone applications
- Ability to foster a positive environment and represent Era
Living in a proficient and professional manner; maintain
professional boundaries and use discretion in consideration of
stated visit
- Must be available to work at least 4 shifts per month
- Ability to read, write and communicate in English
- Ability to pass DSHS background check, required Education and
Experience:
- High School or GED, required; Bachelor's Degree in human
services, social work, gerontology etc., preferred
- Experience working with seniors, preferred
- First Aid and CPR certified or able to obtain within 30 days of
hire
- Complete Caregiver Dementia and Caregiver Mental Health
training within 120 days of hire About Era Living: If you are
passionate about improving the quality of life for older adults and
exemplify a values based approach to your work, demonstrating
integrity, credibility, consistency, strong team orientation, and
outstanding communication, we welcome your application! Era Living
has been voted Best Place to Work in Seattle 2017 (CityVoter's) and
Top 5 BEST Places to Work in 2014 & 2015 (King5 Best of Western
Washington!). JB.0.00.LN
Keywords: ERA Living Home Office, Seattle , Case Management Assistant Escort, Executive , Seattle, Washington
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