Program Manager
Company: Young Professional Network of the Greater Associat
Location: Seattle
Posted on: May 27, 2023
Job Description:
We seek Program Manager (PM) candidates starting in the
2023-2024 school year who will manage and mentor a team of
full-time AmeriCorps members, overseeing the implementation of our
service model in one of our partner schools we serve in
Seattle/King County. Applicants can expect their applications to be
reviewed and interviews to be conducted in May - June 2023, with a
start date of mid-June - July 2023.
Program Managers are responsible for three main areas: program
implementation, corps member program delivery and experience, and
service partner management. The Program Manager must be effective
in relationship development and team management, coaching a team of
up to 10 AmeriCorps members to deliver attendance, behavior, and
course performance supports to students, as well as enabling a
rewarding, productive, professional and successful year of service.
In this way, the PM is responsible for the overall b management of
the day-to-day programmatic operations of their team, as well as
leading their team to ensure that all goals and service outcomes
are met.
Additionally, the Program Manager serves as the primary City Year
liaison in schools, building strong relationships with school
administrators and personnel to successfully fulfill the services
in the Statement of Partnership.
Reporting to a Program Director, the Program Manager plays a
critical role in implementing City Year Seattle / King County's
school-based service model. Program Managers are expected to serve
in person at their school site, except on days where we have in
person meetings or trainings.
Responsibilities managing school-based programming (80% of
job)
- AmeriCorps Member Management & Development:
- Lead, manage, and coach a team of 5-10 AmeriCorps members to
achieve service performance requirements, meet AmeriCorps
practitioner standards, and support members through their
individual equity journeys
- Lead with a strong sense of City Year culture and values,
consistently using City Year culture tools; make meaning of City
Year culture and foster strong personal connections to the deeper
meaning of our work in schools
- Use City Year performance management tools to set performance
expectations, identify strengths and development opportunities, and
partner with each AmeriCorps member on a development plan to
maximize leadership potential
- Service Partner Management
- Develop and manage partnerships with school administration and
personnel to ensure the necessary conditions and resources are in
place for corps members to deliver academic, attendance and
behavior supports for students.
- Build and cultivate a strong partnership with teachers,
principal, school officials, and other key decision makers. Engage
with partners (individuals, corporate, and foundation) to ensure
resourcing for schools and larger community.
- Program Implementation
- Service Model Fidelity
- Implement City Year's Whole School Whole Child model with
fidelity to enhance service quality and maximize impact in
classroom and whole school spaces (e.g., recess)
- Set and monitor clear, measurable weekly and monthly
deliverables for AmeriCorps members to ensure effective planning
and execution ofservice priorities, partner school led initiatives,
and family/community engagement events
- Service Impact & Evaluation
- Support AmeriCorps members in data tracking and collection of
student outcomes; both quantitative and qualitative
- Coaching AmeriCorps members to ensure quality of day-to-day
service implementation, including classroom observations
- After School Program
- Lead City Year AmeriCorps members to provide a high quality,
engaging, and safe academic enrichment program
- Collaborate with school partners to identify focus students,
align programming and ensure the successful launch of the
program
- Routinely monitor all elements of the program for quality, and
make necessary adjustments
Responsibilities as part of the CYSKC staff team (20% of job)
In addition to these main priorities, Program Managers are
responsible for supporting site-wide work and projects as needed to
ensure site goals are met. Site-wide projects include, but are not
limited to the following:
- Facilitating City Year trainings on our Learning & Development
days
- Professional and leadership development for AmeriCorps
members
- Hiring and onboarding (staff and AmeriCorps members)
- Collaborating as a team to share best practices
- Race & Equity work
- Events and service projects
- Collaborating with our development team in support with telling
the City Year story
- Engaging and collaborating with the City Year national network
- participating in the Program Manager professional development
track and building connections and resources across the network
Qualifications
A competitive candidate for this role will have many of the
following skills and experiences. Research shows that women and
people of color tend to only apply for positions when they match
every criterion. If you think you have what it takes, but don't
necessarily meet every check box in this job description, we
encourage you to still apply. We'd like to learn more about you and
see if you could be a great fit for City Year.
- Demonstrated experience managing, leading, and developing a
diverse team of young adults, often through conflict and with an
eye toward identity exploration and development, in service to a
common goal
Strong project management skills; able to manage multiple tasks,
priorities, and stakeholders effectively; ability to generate
results and complete projects within deadlines
- Strong track record of building authentic partnerships and
relationships with community members and organizations rooted in
anti-racist practices, as well as experiences partnering with and
engaging communities of color, with immigrant, refugee, Indigenous
and/or trauma-effected populations
- Strong problem-solving skills, with experience building
equitable, human-centered processes and finding creative solutions
to balance competing priorities
- Strong written and oral communication skills, including the
proven ability to adapt and translate complex topics and messages
for different audiences and lean into difficult
conversations
- Demonstrated a lived commitment to apply racial, gender and
economic justice lenses in both personal and workplace
contexts
- Demonstrated commitment to curiosity and humility as a
life-long learner, seeking diverse perspectives and opportunities
for self-growth
- Background working in a school setting preferred
- City Year staff and AmeriCorps members are required to be fully
vaccinated for COVID-19 before their start date, unless they
receive a medical or religious accommodation
Keywords: Young Professional Network of the Greater Associat, Seattle , Program Manager, Executive , Seattle, Washington
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