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Showroom Experience Manager

Company: Insidesource
Location: Seattle
Posted on: May 27, 2023

Job Description:

Showroom Experience Manager, Marketing Specialist, Sales Coordination SupportInsidesource DEI StatementBy nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to "unleash human and business potential." We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business.Job SummaryThis role has three primary functions: 1. Manage the client and employee experience in the Seattle showroom. 2. Support external communications and marketing in the PNW market.3. Provide back up Sales Coordination as bandwidth requires from SC team.Essential Duties and Responsibilities Including but not limited to:

  • Responsible for the management and maintenance of the Seattle showroom.
  • Improves the client experience when a customer visits.
  • Improves the employee experience while working in the Seattle showroom.
  • Maintains stock of supplies in the showroom (Office and Kitchen).
  • Maintains Library samples and supplies.
  • Executes the ordering and implementation of showroom enhancements.
  • Communicates showroom activities and updates to employees.
  • Manages food and supplies for customer engagements in the showroom.
  • Interfaces with building owner when issues arise, or assistance is needed.
  • Provides support to employees and guests while in the showroom to help improve their effectiveness while in the showroom.
  • Serve as a concierge/ambassador to make people feel welcome and connected.
  • Develops and suggests ways to enrich the customer experience & make customer visits memorable.
  • Assists with hospitality functions for Insidesource off-site events (Design with Wine etc.).
    • Assists Sales Team with graphics.
    • Assists Sales Team with RFP Responses.
    • Collaborates on graphics and content with social media experts.
    • Assists with Bid Strategy.
    • Enhances RFB strategy with graphics and content.
    • Helps with RFP responses focusing on aesthetics and content.
      • Please reference Sales Coordinator job description for core responsibilities.Organizational and Operational Interfaces
        • Works collaboratively with Sales/Design/Management/Sales Coordinators/Vendors.
        • Manages internal and external team interfaces, including interface with employees, vendors, customers and building agents.
        • Balances priorities between multiple roles.Other Requirements
          • Required participation in company, department, and team meetings.
          • Ability to assist in moving supplies and food to various locations within Showroom.Skills/Knowledge Required
            • Outstanding organizational, planning, and prioritization skills; ability to manage multiple projects with minimal direction; ability to collaborate under tight deadlines in a team environment.
            • Proficiency in Microsoft Office (Excel, Word, Outlook, Power Point), and Adobe Systems (Photoshop, InDesign).
            • Eye for design and layout of marketing materials.
            • Strong skills in copy-editing, grammar, spelling, and punctuation.
            • Excellent and effective at oral and written communication.
            • Strong social skills and the ability to make people feel comfortable and at home.
            • Fluid interpersonal and collaborative skills to interact effectively with a wide range of personnel and departments as well as customers, designers, manufacturers, and other trades.
            • Ability to see the big picture and integrate into day-to-day tasks and activities.
            • Understanding of the complexities required to thrive in the dealer environment.
            • Must be a self-starter, critical thinker, collaborative, and creative.Experience/Education Required
              • Bachelor's degree in marketing/communication and/or 1-2 years in the field or equivalent combination of education and experience.
              • Proficiency in graphic design and copywriting preferred.
              • Contract furniture industry experience strongly preferred including:understanding of and/or experience working on RFPs; product knowledge; product specificationPay Range: $52-62k base salaryThe specific compensation offered to a candidate may be dependent on several factors including, but not limited to, experience, education, and specific licensing or qualifications.

Keywords: Insidesource, Seattle , Showroom Experience Manager, Executive , Seattle, Washington

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