Digital Equity Manager

Company: Evergreen Goodwill
Location: Seattle
Posted on: May 27, 2023

Job Description:

About Goodwill We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of diversity, equity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility. If you need any assistance in applying please contact for any assistance or accommodation requests.Job Title: Digital Equity ManagerAbout GoodwillWe believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility.About the PositionThe Job Training and Education (JTE) Digital Equity Manager provides training and support on technology based instructional training tools to JTE staff. Collaborates with the Director of Budgets & Contracts in coordinating the execution and delivery of Evergreen Goodwill's digital equity initiative and projects to students and employees, ensuring access to technology and skills. A champion of Goodwill's mission to engage and advance digital equity in Northwest Washington, the Manager will play a critical role in developing, enhancing, and resolving instructional delivery and student engagement.Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.--- Collaborates with Instructor and Program Development teams to implement digital technology throughout program curriculum.--- Develops and delivers technical training sessions and workshops for Job Training and Education (JTE) staff.--- Provides technical support for classroom technology and overseeing technology checkout process for ABE classes and youth programs.--- Develop and organize training manuals and tutorials, multimedia visual aids, and other educational materials.--- Facilitates internal working groups to coordinate technology design, rollout strategies, etc.--- Conducting research to identify potential applications for new and emerging instructional technologies.--- Designing and developing print and web-based user documentation.--- Continually evaluating the effectiveness of training materials and modules and ensure they are aligned with program and service objectives. Analyze and identify training opportunities to ensure effective outcomes.--- Maintaining an inventory of all JTE technology items, including staff laptops and phones.--- Communicating with Information Technology (IT) department to ensure that JTE department's hardware and software needs and priorities are understood and addressed.--- Monitor the technology implementation phase across all JTE Centers.--- Responsible to support, advance, and contribute to a DEI framework.--- Collaborate with students, staff and managers to purposefully work to implement student centered initiatives.--- Attend required meetings, trainings and develop and deliver presentations.--- Demonstrates safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.--- Perform other duties as assigned.Supervisory Responsibilities:Direct supervision of Center Managers and any other assigned employees. Carries out supervisory responsibilities in accordance with Goodwill's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.Position RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience:--- Bachelor's degree in Education, IT, Instructional Design, or related field, or equivalent combination of experience and education. Master's Degree preferred; however, lived-experience and international experience considered in lieu of more traditional, U.S. achieved credentials.--- Minimum four (4) of experience working instructional technology or experiencing teaching utilizing technology. Two (2) years' experience implementing new technologies to students and/or staff a plus.--- Minimum two (2) years of supervisory experience.--- Knowledge of educational applications of instructional technology, instructional design and adult learning theory.--- Ability and willingness to learn new subject areas, technology and other topics quickly.--- Strong ability to organize work, follow through on projects, anticipate project needs, function independently as well as part of a team, and work effectively with staff and volunteers.--- Must be committed to creating and sustaining a learning environment in which students feel safe, supported and encouraged; foster an environment that is inclusive, culturally rich, and bias free.--- Experience providing technical training in group and individualized sessions.--- Ability to always practice confidentiality.--- Remote and occasional evening and weekend work required.--- Must be able to meet travel requirements of up to 30% of work time locally and statewide.Certificates, Licenses, or Registrations:--- Must have valid driver's license and proof of insurance.Computer/Technology Skills:--- Advanced proficiency with web-based applications (Google Workspace), video conferencing, educational platforms, and Microsoft Office.--- Knowledgeable of a wide range of instructional hardware and software including: VDI workstations, SMART Boards, SMART Notebook, StandOut: Online Workbook / Presentation Tool / ExamView, Apple iPads, smartphones (Android and iPhone).--- Ability to learn new technology and software as related to the job.Physical Demands:While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing and to operate computer systems. Able to safely lift/push/pull up to 25 lbs., grasp, handle, finger and manipulate items; perform repetitive fine motor functions with fingers, wrists, and arms, standing for long periods of time. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.Essential Mental/Sensory Abilities:--- Strong listening skills--- Growth mindset--- Strong written and verbal communication skills--- Multi-tasking--- Time Management--- Negotiation--- Data SkillsWork Environment:Office/classroom environment; the noise level in the work environment is usually moderate. Must have reliable transportation, as this position requires travel to offsite meetings and events.General Description of All BenefitsEvergreen Goodwill provides the following benefits to employees:--- 20% employee shopping discount at all retail and outlet locations--- Healthcare benefits, including medical, dental and vision for full-time employees who work 30 hours or more per week--- Vacation pay - based on job role and tenure--- Sick time pay - based on accruals and Seattle Paid Sick/Safe Time--- 9 paid holidays per year (includes floating holidays)--- Voluntary insurance plans for full-time employees who work 30 hours or more per week--- Flexible Spending Account (FSA) full-time employees who work 30 hours or more per week--- Basic AD&D and Basic Life Insurance for full-time employees who work 30 hours or more per week--- Long Term Disability insurance for exempt (salaried full-time employees)--- 403(b) Retirement Savings Plan--- Employee Assistance Program (EAP) - free and confidential--- Tuition reimbursement program--- Employee loan program - for critical needs such as rent, electric bill, etc.--- Educational loan program--- Some job roles are eligible for bonuses--- Jury duty and bereavement payNothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.

Keywords: Evergreen Goodwill, Seattle , Digital Equity Manager, Executive , Seattle, Washington