Digital Equity Manager
Company: Evergreen Goodwill
Location: Seattle
Posted on: May 27, 2023
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Job Description:
About Goodwill We believe in the potential of individuals to
make positive changes in their lives. We believe that education and
training empower people to make those changes. Our vision for the
communities we serve is that each person is able to choose
rewarding employment, financial security and the experience of
educational achievement. We are committed to creating and
sustaining a culture of diversity, equity and inclusion (DEI). We
embrace our employees' differences and acknowledge and support our
collective responsibility. If you need any assistance in applying
please contact for any assistance or accommodation requests.Job
Title: Digital Equity ManagerAbout GoodwillWe believe in the
potential of individuals to make positive changes in their lives.
We believe that education and training empower people to make those
changes. Our vision for the communities we serve is that each
person is able to choose rewarding employment, financial security
and the experience of educational achievement. We are committed to
creating and sustaining a culture of equity, diversity and
inclusion (DEI). We embrace our employees' differences and
acknowledge and support our collective responsibility.About the
PositionThe Job Training and Education (JTE) Digital Equity Manager
provides training and support on technology based instructional
training tools to JTE staff. Collaborates with the Director of
Budgets & Contracts in coordinating the execution and delivery of
Evergreen Goodwill's digital equity initiative and projects to
students and employees, ensuring access to technology and skills. A
champion of Goodwill's mission to engage and advance digital equity
in Northwest Washington, the Manager will play a critical role in
developing, enhancing, and resolving instructional delivery and
student engagement.Essential Duties and Responsibilities include
the following. Other duties, responsibilities, and activities may
change or be assigned at any time with or without notice.---
Collaborates with Instructor and Program Development teams to
implement digital technology throughout program curriculum.---
Develops and delivers technical training sessions and workshops for
Job Training and Education (JTE) staff.--- Provides technical
support for classroom technology and overseeing technology checkout
process for ABE classes and youth programs.--- Develop and organize
training manuals and tutorials, multimedia visual aids, and other
educational materials.--- Facilitates internal working groups to
coordinate technology design, rollout strategies, etc.---
Conducting research to identify potential applications for new and
emerging instructional technologies.--- Designing and developing
print and web-based user documentation.--- Continually evaluating
the effectiveness of training materials and modules and ensure they
are aligned with program and service objectives. Analyze and
identify training opportunities to ensure effective outcomes.---
Maintaining an inventory of all JTE technology items, including
staff laptops and phones.--- Communicating with Information
Technology (IT) department to ensure that JTE department's hardware
and software needs and priorities are understood and addressed.---
Monitor the technology implementation phase across all JTE
Centers.--- Responsible to support, advance, and contribute to a
DEI framework.--- Collaborate with students, staff and managers to
purposefully work to implement student centered initiatives.---
Attend required meetings, trainings and develop and deliver
presentations.--- Demonstrates safe work practices through
awareness and observation in support of a safety culture; reports
any potential hazards or accidents.--- Perform other duties as
assigned.Supervisory Responsibilities:Direct supervision of Center
Managers and any other assigned employees. Carries out supervisory
responsibilities in accordance with Goodwill's policies and
applicable laws. Responsibilities include interviewing, hiring, and
training employees; planning, assigning and directing work;
monitoring performance; rewarding and disciplining employees; and
addressing complaints and resolving problems. Partner with People
Relations as needed and appropriate.Position RequirementsTo perform
this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.Education and/or
Experience:--- Bachelor's degree in Education, IT, Instructional
Design, or related field, or equivalent combination of experience
and education. Master's Degree preferred; however, lived-experience
and international experience considered in lieu of more
traditional, U.S. achieved credentials.--- Minimum four (4) of
experience working instructional technology or experiencing
teaching utilizing technology. Two (2) years' experience
implementing new technologies to students and/or staff a plus.---
Minimum two (2) years of supervisory experience.--- Knowledge of
educational applications of instructional technology, instructional
design and adult learning theory.--- Ability and willingness to
learn new subject areas, technology and other topics quickly.---
Strong ability to organize work, follow through on projects,
anticipate project needs, function independently as well as part of
a team, and work effectively with staff and volunteers.--- Must be
committed to creating and sustaining a learning environment in
which students feel safe, supported and encouraged; foster an
environment that is inclusive, culturally rich, and bias free.---
Experience providing technical training in group and individualized
sessions.--- Ability to always practice confidentiality.--- Remote
and occasional evening and weekend work required.--- Must be able
to meet travel requirements of up to 30% of work time locally and
statewide.Certificates, Licenses, or Registrations:--- Must have
valid driver's license and proof of insurance.Computer/Technology
Skills:--- Advanced proficiency with web-based applications (Google
Workspace), video conferencing, educational platforms, and
Microsoft Office.--- Knowledgeable of a wide range of instructional
hardware and software including: VDI workstations, SMART Boards,
SMART Notebook, StandOut: Online Workbook / Presentation Tool /
ExamView, Apple iPads, smartphones (Android and iPhone).--- Ability
to learn new technology and software as related to the job.Physical
Demands:While performing the duties of this job, the employee will
be required sit for long periods of time, communicate with other
employees by talking and hearing and to operate computer systems.
Able to safely lift/push/pull up to 25 lbs., grasp, handle, finger
and manipulate items; perform repetitive fine motor functions with
fingers, wrists, and arms, standing for long periods of time.
Specific vision abilities required by the job include close vision,
distance vision, color vision, peripheral vision, depth perception,
and the ability to adjust focus. Able to communicate with others
effectively both verbally and written, including those who have
limited English skills. Maintain reliable attendance.Essential
Mental/Sensory Abilities:--- Strong listening skills--- Growth
mindset--- Strong written and verbal communication skills---
Multi-tasking--- Time Management--- Negotiation--- Data SkillsWork
Environment:Office/classroom environment; the noise level in the
work environment is usually moderate. Must have reliable
transportation, as this position requires travel to offsite
meetings and events.General Description of All BenefitsEvergreen
Goodwill provides the following benefits to employees:--- 20%
employee shopping discount at all retail and outlet locations---
Healthcare benefits, including medical, dental and vision for
full-time employees who work 30 hours or more per week--- Vacation
pay - based on job role and tenure--- Sick time pay - based on
accruals and Seattle Paid Sick/Safe Time--- 9 paid holidays per
year (includes floating holidays)--- Voluntary insurance plans for
full-time employees who work 30 hours or more per week--- Flexible
Spending Account (FSA) full-time employees who work 30 hours or
more per week--- Basic AD&D and Basic Life Insurance for
full-time employees who work 30 hours or more per week--- Long Term
Disability insurance for exempt (salaried full-time employees)---
403(b) Retirement Savings Plan--- Employee Assistance Program (EAP)
- free and confidential--- Tuition reimbursement program---
Employee loan program - for critical needs such as rent, electric
bill, etc.--- Educational loan program--- Some job roles are
eligible for bonuses--- Jury duty and bereavement payNothing in
this job description restricts management's right to assign or
reassign duties and responsibilities to this job at any time.
Goodwill believes that each employee makes a significant
contribution to our success. That contribution should not be
limited by the assigned responsibilities. This position description
is designed to outline primary duties, qualifications and job
scope, but not limit our employees nor Goodwill to just the work
identified. It is our expectation that each employee will offer
their services wherever and whenever necessary to ensure the
success of the Goodwill.
Keywords: Evergreen Goodwill, Seattle , Digital Equity Manager, Executive , Seattle, Washington
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