Manager-Accessibility Services
Company: Sound Transit
Location: Seattle
Posted on: May 29, 2023
Job Description:
If you are a job seeker with a disability and require a
reasonable accommodation to apply for one of our jobs, you will
find the contact information to request the appropriate
accommodation by visiting the following page:Salary range is $80k
to $160k, with a midpoint of $120k. New hires typically receive
between minimum and midpoint, however, we may go slightly higher
based on experience, internal equity and market.Sound Transit also
offers a competitive -benefits package -with a wide range of
offerings, including:
- Health Benefits: We offer two choices of medical plans, a
dental plan, and a vision plan all at no cost for employee
coverage; comprehensive benefits for employees and eligible
dependents, including a spouse or domestic partner.
- Long-Term Disability and Life Insurance.
- Employee Assistance Program.
- Retirement Plans: 401a - 10% of employee contribution with a
12% match by Sound Transit; 457b - up to IRS maximum (employee only
contribution).
- Paid Time Off: Employees accrue 25 days of paid time off
annually with increases at four, eight and twelve years of service.
Employees at the director level and up accrue additional days. We
also observe 12 paid holidays and provide up to 2 paid floating
holidays and up to 2 paid volunteer days per year.
- Parental Leave: 12 weeks of parental leave for new
parents.
- Pet Insurance.
- ORCA Card: All full-time employees will receive an ORCA card at
no cost.
- Tuition Reimbursement: Sound Transit will pay up to $5,000
annually for approved tuition expenses.
- Compensation Practices: We offer competitive salaries based on
market rates and internal equity. In addition to compensation and
benefits, you'll find that we provide work-life balance,
opportunities for professional development and recognition from
your colleagues.GENERAL PURPOSE:Under general direction, plans,
directs, and manages the Agency Accessible Services program; serves
as the agency Americans with Disabilities Act (ADA) compliance
officer for services and facilities; and supervises staff and
contractors needed to support on-going management of the programs.
ESSENTIAL FUNCTIONS:The following duties are a representative
summary of the primary duties and responsibilities. Incumbent(s)
may not be required to perform all duties listed and may be
required to perform additional, position-specific duties.
- Plans, directs, coordinates, and reviews Accessible Services
work activities and coordinates schedules, projects, and programs;
provides constructive feedback; reviews and evaluates work and
makes effective suggestions and recommendations.
- Manages the workflow and prioritization of accessibility
projects and takes appropriate corrective action when necessary;
provides advice and counsel on ADA issues to staff. -
- Serves as the Agency's designated Americans with Disabilities
Act Compliance Officer for service and facility issues. Manages the
Agency's Accessible Services Program including; provision of
services to riders with disabilities; review of facility design for
compliance with federal, state and local accessibility laws and
regulations, and responding to customer and regulatory agency
inquiries about the program.
- Provides support and oversight to the Citizens Accessibility
Advisory Committee (CAAC).
- Ensures regular facility ADA compliance inspections; submits
and monitors maintenance work orders.
- Provides support to the department and others on ADA matters as
directed; serves as staff on a variety of boards, commissions, and
committees; prepares and presents staff reports and other necessary
correspondence; attends and participates in professional group
meetings; maintains awareness of new trends and developments in the
fields related to area of assignment; incorporates new developments
as appropriate; ensures processes, policies, and practices are
interpreted and applied consistently and effectively; ensures
accountability and compliance with all current and applicable state
and federal laws, Agency policies and procedures, rules and
regulations.
- Champions and models Sound Transit's core values and
demonstrates values-based behaviors in everyday interactions across
the agency.
- Contributes to a culture of diversity, equity, and inclusion in
alignment with Sound Transit's Equity & Inclusion Policy.
- It is the responsibility of all employees to follow the Agency
safety rules, regulations, and procedures pertaining to their
assigned duties and responsibilities, which could include systems,
operations, and/or other employees.
- It is the responsibility of all employees to integrate
sustainability into everyday business practices.
- Other duties as assigned.MINIMUM QUALIFICATIONS:Education and
Experience: -Bachelor's degree in Public Administration, Human
Services, Special Education, Transportation Management,
Engineering, or related field and five years of experience in areas
including application of the ADA in public transit, transportation
facilities, public design, engineering, architecture, or
constructions; interpreting and applying the ADA Accessibility
Guidelines; experience in public administration and/or
transportation planning; experience working with people with
disabilities, including providing accommodations; OR an equivalent
combination of education and experience. Three years of leadership,
budgetary, planning, and workforce management experience.Preferred
Licenses or Certifications:Required Knowledge and Skills:
- Extensive knowledge of ADA compliance for services and
facilities including components of ADA and Section 504; knowledge
of ADA Accessibility Guidelines, ANSI and IBC accessibility
standards, state and local accessibility laws and codes.
- Knowledge of principles guiding application of reasonable
modifications under the ADA.
- Transportation demand management skills relating to provision
of paratransit services.
- Federal, state, and local laws and regulations such as
Americans with Disabilities Act, federal and state legislation on
use of park-and-ride facilities by charter bus companies, FTA
guidelines relative to use of facilities built with federal grant
funding.
- Experience working with executive management, elected
officials, governmental organizations, public boards, and community
organizations.
- Pertinent federal, state, and local laws, codes, and
regulations as they apply to transit operations.
- Knowledge of public transit operations and support areas such
as facilities maintenance, customer service, and parking
management.
- Industry codes, standards, and certifications.
- Utilizing personal computer software programs affecting
assigned work and in compiling and preparing spreadsheets and
reports. -
- Establishing and maintaining effective working relationships
with other department staff, management, vendors, outside agencies,
community groups, and the general public. -
- Determining and implementation of reasonable modifications;
transportation planning, transportation demand management.
- Demonstrating a positive customer service orientation with both
internal and external clients.
- Strong analytical and problem-solving skills.
- Identifying and responding to sensitive community and
organizational issues, concerns, and needs.
- Interpreting and applying applicable federal, state, and local
policies, laws, and regulations.
- Responding to inquiries through effective communication.
- Working cooperatively with other departments, Agency officials,
and outside agencies.
- Developing and monitoring departmental and program/project
operating budgets, costs, and schedules.Preferred Knowledge and
Skills:
- Reading and understanding design documents including
architectural and engineering plans.Physical Demands / Work
Environment:
- Majority of work is performed in a hybrid environment.
- The Agency promotes a safe and healthy work environment and
provides appropriate safety and equipment training for all
personnel as required. -Sound Transit is an equal employment
opportunity employer. No person is unlawfully excluded from
employment action based on race, color, religion, national origin,
sex (including gender identity, sexual orientation and pregnancy),
age, genetic information, disability, veteran status or other
protected class.Equal Opportunity Employer/Protected
Veterans/Individuals with DisabilitiesThe contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Sound Transit, Seattle , Manager-Accessibility Services, Executive , Seattle, Washington
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