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EMP - Case Manager I (Employment & Training Services-Asian languages)

Company: Asian Counseling & Referral Service Inc
Location: Seattle
Posted on: November 20, 2023

Job Description:

Seattle, WA, USA Req #18 Monday, September 18, 2023 ABOUT THE ORGANIZATION: COME WORK WITH US! Help us provide hope, opportunity, and voice to thousands in our region by joining our team!
All candidates are welcome to apply. We strongly encourage candidates who represent A&NHPI intersectional communities to apply. These include those who identify as LGBTQIA+, Transracial Adoptee, those who are justice involved, multi-racial, or are part of other underrepresented communities

About ACRS: Since 1973, Asian Counseling and Referral Service (ACRS) has been working toward social justice and offering a broad array of behavioral health programs, human services and civic engagement activities for Asians, Pacific Islanders, and other underserved communities in King County and beyond.


  • We are rooted in our commitment to diversity, equity and inclusion in all aspects of our work.
  • We value our clients and work to demonstrate respect and compassion for them.
  • We believe in challenging structures, institutions and systems that have created disparities and inequities and we advocate for a more inclusive and just society.
  • We value the power and voice within everyone, and work to cultivate leadership at all levels: clients, staff, volunteers and the community.
  • We value community- and client-centered programs and services that are multi-lingual, innovative, responsive and holistic in approach.
  • We value our staff and volunteers and their well-being. We recognize and appreciate the unique strengths, knowledge, skills, professionalism, competencies and expertise that they bring, along with their leadership and representation of their respective communities.
  • We value developing community-based solutions and appreciate and collaborate with our stakeholders and partners to bridge gaps and maximize resources.
  • We commit to excellence, continuous improvement, integrity, accountability, and participation at all levels of our work. ACRS seeks afull-timeCase Managerin our Employment & Citizenship department who can provide entry level culturally competent case management and employment services to job seekers that are holistic, person-centered, and strengths-based, with the goal of helping individuals achieve self sufficiency in the community. Performs services in compliance with agency policies and with contract and regulatory standards and requirements. ***Schedule: Mon Fri, no weekend work! COMPETITIVE BENEFITS PACKAGE INCLUDES:
    • Pay range is between $46,400 to $50,700 annually.Can increase based on experience with possible increases after 6 months from date of hire.
    • ACRS pays 75-85% of your medical and dental vision insurance on or coinciding with your date of hire
    • Vision insurance is available at a very minimal cost
    • ACRS pays 100% of your life, AD&D and long-term disability insurance on or coinciding with your date of hire
    • Employer paid commuter card and free parking available
    • Paid Time off:
      • 8 hours of vacation accrued from day 1, available to use after 6 months of employment
      • 8 hours of sick leave, accrued from day 1, available to use once accrued, no waiting period
      • 1 floating holiday, available after 1 year of employment
      • 13 paid holidays
      • IT equipment provided, with telecommuting reimbursement available
      • Flexibility with hybrid work
      • 403b Retirement savings account
      • Simplified Employee Pension
      • Employee assistance program ESSENTIAL JOB FUNCTIONS:
        • Works with clients to conduct a comprehensive assessment addressing broad range of life domains and to develop and implement a strengths-based individualized employment plan.
        • Meets with clients to provide individual employment counseling, assess progress in clients plans, and assist in job search activities, such as resume development, completing job applications, role playing job interviews, and providing job preparation skills training workshops.
        • Assists clients and provides advocacy and coordination in accessing support services, training programs, and resources to ensure clients training participation, employment, and/or job retention.
        • Provides follow-up case management to ensure successful job retention, including maintaining regular contact with both client and employer to ensure satisfaction with job placement, and to troubleshoot and assist in problem-solving as necessary.
        • Prepares concise, complete, and accurate program documentation according to agency policy and system standards and in a timely manner. Maintains complete and accurate case files and records. Expected to meet program paperwork / documentation standards. Expected to meet program performance and/or productivity standards.
        • Performs program outreach functions in the community. Explains program policy and services to clients and others. Establishes and maintains employer relationships to develop job placement opportunities and in the coordination of employer services to address training and other needs.
        • Participates in training, staff and team meetings, consultations, and conferences.
        • Provides team back up when case coverage is needed.
          • Bachelor's degree in social work or social/behavioral science; OR
          • Bachelor's degree plus two (2) years of social service experience;OR
          • Associate's degree or equivalent in social work or social/ behavioral science plus two (2) years social services experience; OR
          • HS diploma or equivalent, with four (4) years experience in direct service.
          • Ability to provide effective and respectful quality care and services that are responsive to diverse cultural beliefs and practices. Prefer fluency in Asian languages.
          • Knowledge of local labor market conditions, hiring trends and employment practices, community resources and services, training and employment services.
          • Ability to develop: new employment prospects for program participants and maintain good relations with existing employers; and effective service strategy skills for limited English speaking, culturally diverse, academically disadvantaged, and economically disadvantaged people.
          • Effective ability to navigate a personal computer. Competency in use of the Microsoft Office and other relevant software for word processing, calendaring, e-mail, and data entry. Efficiently research and perform various tasks via the internet.
          • Must have reliable transportation. If using a personal or an agency vehicle to fulfill job duties, must have a valid driver's license and be insurable under ACRS's auto policy. If using a personal vehicle, must have current auto insurance including coverage for work-related business. WORKING CONDITIONS:Regularly required to walk; use hands and arms to reach and operate objects, tools, or controls. Must occasionally lift up to/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Some work will be performed offsite (e.g., home visits or external meetings). The noise level in the work environment is moderate. LOCATION: Asian Counseling and Referral Service - Main Office EOE STATEMENT: Asian Counseling and Referral Service is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Washington Relay Service 711.

            ACRS does not and will not discriminate on the basis of age, ancestry, color, creed, disability, gender identity, marital status, national origin, parental status, political ideology, race, religion, sex, sexual orientation, use of a service animal, military or veteran status. Equal access to programs, services and employment is available to all persons. Those individuals requiring accommodation should notify ACRS in advance. ACRS is a Tobacco-Free Campus.

Keywords: Asian Counseling & Referral Service Inc, Seattle , EMP - Case Manager I (Employment & Training Services-Asian languages), Executive , Seattle, Washington

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