Vice President of Information Technology
Company: Paula's Choice Skincare
Location: Seattle
Posted on: May 4, 2024
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Job Description:
Paula's Choice is Your Right Choice!Paula's Choice is a leading
multinational skincare brand with over 28 years in the industry!
Our mission is to empower people around the world with the
knowledge and products they need to achieve their own definition of
beauty. We're looking for passionate and talented people to join
our team as we continue to revolutionize the beauty
industry.Paula's Choice is committed to diversity! Our customers
come from all walks of life and so do we. We hire great people from
a wide variety of backgrounds, not just because it's the right
thing to do, but because it makes our company stronger. We hope you
agree. If you share our values and our enthusiasm for empowering
people to achieve their own definition of beautiful, Paula's Choice
could be a wonderful fit for you.What we offer you*:A robust
benefits package including health, vision, dental, retirement and
moreFlexible spending account, Employee assistance programFitness
perks, meditation app membership, and moreProduct samples and
discountsGenerous PTOMost roles are fully remote (roles that are
required to be at our Seattle HQ can be found in the details
section of this job post)Great location for roles that are hybrid
or fully onsite, we're in the heart of Seattle's beautiful
International DistrictDid we mention we're a dog-friendly
office?*Please note these benefits are only available to full-time
Paula's Choice employees.In addition to our core benefits outlined
above, here's some additional reasons you should consider a career
at Paula's Choice:We're committed to innovation we're constantly
developing new and innovative products that are based on the latest
scientific research.We're customer centric we believe that our
customers deserve the best possible products and services.We're a
diverse and inclusive workplace we value diversity and inclusion in
all aspects of our business and have committed to learning along
the way. We believe that our employees' unique perspectives and
experiences make us a stronger company.We're passionate about
making a difference we believe that beauty is more than just skin
deep. We're committed to using our platform to share research,
education, and skin positivity.If you're looking for a career where
you can make a real difference, join Paula's Choice today! We're
looking for talented and passionate individuals to help us change
the world one face at a time.How you'll have an impact at Paula's
Choice:The Vice President of Information Technology (VP IT) is a
critical role in our North America growth and global expansion.
Leading multiple disciplines, the VP IT will coach architects,
developers, data engineers, project managers, infrastructure
engineers, DBAs and service desk technicians. The role will work
with our headquarters team to innovate, develop and maintain the
standards and patterns of our PC Platform, most notably our
Enterprise Service Bus (ESB), NetSuite OneWorld, Salesforce
Commerce Cloud (SFCC) and Shopify code bases with local
integrations. As well, the VP IT will manage regional directors and
US IT resources and external vendors to provide technical, project,
systems, and inventory support to the Paula's Choice's users and
infrastructure.This new role is expansive in covering front end
ecommerce, backend systems and services, project management,
cybersecurity, infrastructure and end user support. It will be
critical in establishing world class policies and procedures to
keep us consistent, safe and thorough.The successful candidate will
be a servant leader, working to facilitate the success of team
members while building positive relationships with our internal
organization and functional leaders in our culture of 'yes' (we say
'yes' to collaborating on solutions). They will be detail oriented,
yet people over process focused. They will lead from the front as
we continue to grow our global footprint.As a VP IT a typical day
might include a mix of the following:Partner with the CIO and our
headquarters team to explore innovations that accelerate our
business.Partner with the CIO to define global IT infrastructure
strategy, architecture, and processes.Work closely with CIO and
stakeholders to prioritize quarterly initiatives.Own all IT
functions, including the following: Office 365, Azure, SSO, SaaS
applications, etc., supporting our 24x7 ecommerce
enterprise.Develop, monitor and maintain systems, standards, and
infrastructure to support Paula's Choice offices and staff
throughout globally.Manage project deliverables and
responsibilities, vendor management, contract negotiation, budgets,
and be the subject matter expert on company IT services and
applications.Working with the CIO & CISO, ensure IT systems meet
all requirements for data security. (GDPR, CCPA, PII, PCI,
etc.)Drive day-to-day executions by leading internal development as
well as external agencies, to ship high quality releases on time in
an Agile, continuous improvement methodology.Manage and protect the
SFCC master front end code base as well as back-end services and
ESB code base for global adoption and local performance.Oversee
'health of site' KPI's such as latency/load times and outages, for
desktop, mobile, and tablet.Troubleshoot website functionalities
and find solutions while working with tight deadlines.Work as the
point of escalation, supporting in country teams to address revenue
and customer experience blockers.Defining product specifications
and functioning scopes for infrastructure support (encompassing
hardware and software) to ensure that solutions meet the needs of
customers and stakeholders.Lead the PC AMER IT team of
approximately 20+ employees, aligning a diverse remote staff with
company goals and objectives. Today's organization includes the
following departments: Back End Systems Development, Front End
Systems Development, Data Warehouse, Program Management,
Infrastructure, and Service Desk teams.Other responsibilities as
assigned by your manager.The Details:Location: We are based in
Seattle, and although we are looking nationally, local candidates
are preferred.Hours: Typically, regular business hours, but some
flexibility and extended hours requiredPhysical requirements:
Ability to both sit for long periods of time & handle long periods
of screen timeTravel requirements: Up to 20%, domestic travelWhat
you'll bring to the table:Experience:15+ years of IT experience10+
years in a leadership role10+ years of experience in e-commerce,
retail (cosmetics background is preferable but not required)10+
years of experience with large-scale e-commerce applications and
marketing platforms.10+ years of experience with agile
methodologies.10+ years of experience designing mobile application
UX/UIsSkills:Superior communication skills with external & internal
business partners and development teamsAbility to be self-motivated
and work with urgency to mitigate blockers. May need to involve key
partners such as: customer service team, digital marketing,
creative and brand teamsComfortable working in a team-oriented,
entrepreneurial environmentFast learner, confident communicator,
with the ability to effectively prioritize and execute tasks in a
fast-paced environment (resourceful, hands-on, able to sense
urgency)Demonstrated leadership skills, passion, ability to learn
and adapt, and team skillsStrong analytical and quantitative skills
for data-driven decision makingKnowledge:Working knowledge of Sales
Force Commerce Cloud & ShopifyWorking knowledge of NetSuite
OneWorld or other ERP applicationsClear understanding of Project
Management Methodologies Agile, Scrum, AdaptiveUp to date with the
latest trends and best practices in e-commerce, software
development, disaster recovery / business continuity, security, and
IT infrastructure (PC & Mac, Server, Network, etc.)Proven record of
accomplishment of maturing and streamlining IT systems and
processes (i.e., employee onboarding/offboarding, software/hardware
provisioning, etc.)What can help you really stand out:Background in
skincare, personal care, cosmetics, or a related industry strongly
preferredExperience with migrating a site to NetSuite OneWorld a
plusBachelor's DegreeApproximate Salary Range Based on Experience
and Location:$250,000 - $280,000 USD/annuallyPaula's Choice
Skincare determines the pay for positions using local, national,
and industry-specific survey data. We evaluate external and
internal equity and the cost of labor/prevailing wage index in the
relative marketplace for jobs directly comparable to jobs within
our company. Our posted salary range is based on national data and
may be refined for a candidate's region/town/cost of living.For new
hires, we strive to make competitive offers allowing the new
employee room for future growth. The exact base salary is
determined by various factors including experience, skills,
education, geographic location, and budget. This position is also
eligible for participation in the company discretionary bonus
plan.Paula's Choice Skincare is an Equal Opportunity Employer and
does not discriminate on the basis of race, color, gender identity,
religion, sex, age, national origin, disability, veteran status,
sexual orientation, genetic information or any other classification
protected by Federal, State or Local law.We are committed to create
a workplace that is inclusive of all. Where everyone feels
empowered to bring their full authentic self to work. Where
embracing cultural differences, accepting others without bias, and
antiracism are reflexes, not an initiative.Please note:At any time,
with or without notice, Paula's Choice reserves the right to
add/delete/change the position's requirements.If you are an
individual with a disability in need of assistance at any time
during our recruitment process, please contact us at
careers@paulaschoice.com. This email is intended for individuals
with disabilities in need of assistance and is not a means of
inquiry about positions or application statuses.We take your
privacy seriously. For details please see our Privacy Notice.by
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Keywords: Paula's Choice Skincare, Seattle , Vice President of Information Technology, Executive , Seattle, Washington
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