Operations Director (61259)

Company: Priority Dispatch Corp.
Location: Everett
Posted on: May 4, 2025

Job Description:

Job DetailsJob Location: 41st Street - Everett, WAPosition Type: Full TimeEducation Level: Master's DegreeSalary Range: $125000.00 - $135000.00 Salary/yearJob Shift: DayDescriptionAbout VOAWW:Volunteers of America Western Washington is a non-profit organization operating in Western Washington for over 125 years. Our Christian roots drive us to put our faith into action for the benefit of every member of the community. We celebrate our unique perspectives and lived experiences that allow us to better serve and uplift our community - and each other. Volunteers of America Western Washington is officially a designated CARE trauma informed organization.Benefits (Full time)

• Vacation and Sick Time: Vacation up to 200 hours, Sick time up to 108.64 hours
• Competitive compensation
• Holidays: 8 paid per year + 2 paid floating holidays
• Medical, Dental, and Vision
• Health Savings Account (HSA)
• Flexible Savings Account (FSA) medical & dependent care
• Free Employee Assistance program
• 403(b) Retirement Plan matching
• Professional Development opportunitiesAbout Care Crisis Response Services (CCRS):CCRS is a 24/7 crisis center offering suicide prevention, crisis intervention, and professional consultation services, including behavioral health evaluations. We provide brief crisis counseling and help clients identify appropriate services for their behavioral health crises. Our operations include regional and 988 crisis lines across Washington State.General Function:This full-time, salaried position is responsible for the administrative operations of the behavioral health programs. This position collaboratively develops program strategies with the team of directors, manages contracts and deliverables. This position will assist with program budgets and support the strategic direction of behavioral health programs including proposals for funding and grant opportunities. The Operations Director will oversee compliance with regulatory, contractual, and accreditation requirements.Principal Activities:
  • Oversee the administrative operations of the behavioral health department
  • Provide supervision and performance management functions for direct reports
  • Work with the team of directors to formulate strategic and operational program objectives
  • Collaborate with the senior leadership of the department to develop strategic initiatives and be accountable for the tactical deliverables and successful implementation of these projects
  • Develop policies and procedures to ensure optimal program performance, contract, and regulatory compliance
  • Perform program evaluations and monitor contractual KPIs
  • Assist with the development and monitoring of program budgets and contracts
  • Oversee contract audits and accreditation reviews, maintaining a high level of success
  • In collaboration with the management team, identify, write, and deliver proposals for new funding/grant opportunities
  • Stay up to date on changes in relevant laws and regulations
  • Participate in agency, regional and national work groups, and committees
  • Duties and projects as assigned#Voaww2Requirements
    Requirements:
    • A master's degree in business administration, accounting, non-profit management, or a related field is preferred. Equivalent experience will be considered.
    • Prior experience in a director role
    • Proficiency with Microsoft Office Suite
    • Demonstrated respect for diversityRequired Skills:
      • Superior communication skills to convey information clearly and effectively in a professional manner
      • High attention to detail and strong technical writing skills
      • Ability to multi-task, prioritize, and manage deadlines, both individually and for a large team
      • Ability to collaborate and build strong relationships with funders and community partnersEffect on End Results:
        • Ensure that behavioral health complies with all contractual obligations and accreditation standards
        • Maintain a strong reputation for excellence to foster strategic growth
        • Deliver an outstanding customer service experience for internal staff, funders, and community partnersEqual Employment Opportunity Statement:We are an Equal Opportunity Employer and allemployment-related decisions are made without consideration of individuals' race, sex, age, national origin, disability status or any other protected characteristic.
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Keywords: Priority Dispatch Corp., Seattle , Operations Director (61259), Executive , Everett, Washington