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Director, Sales Operations

Company: PayScale
Location: Seattle
Posted on: December 7, 2017

Job Description:

Company Description PayScale is the world leader in modern compensation software. Our rich data and unique algorithms power the worlds largest real-time database of salary profiles giving both employers and employees immediate visibility into the right pay for any position. We believe that transparent, fact-based relationships between companies and employees will generate the best outcomes, enabling both to thrive. We are bringing the dark art of compensation into the light by helping more than 6,500 businesses to stay competitive in the labor market and retain and manage their largest investment: their people. Were disrupting the compensation industry and are looking to bring on talented professionals with diverse perspectives. We foster a playful work atmosphere where highly motivated individuals can be truly innovative. Are you bright, tenacious, and inventive? If so, PayScale may be the perfect place for you to grow your career! Headquartered in Seattle's Pioneer Square neighborhood, we are a fast-growing Warburg Pincus portfolio company who is thrilled to have brought the MarketPay product into our suite of offerings in 2016. We can't wait for you to join us! Job Description The Role: We are looking for a unique sales operations leader to build a new department here at PayScale. This is a key leadership role in the company and will have a prominent seat at the table with robust interaction with executing leadership.This role will lead all sales operations efforts for the company and report directly to the Chief Sales Officer. The ideal candidate will be an expert in sales automation, process and productivity. They will be analytical with the ability to make data sing for purpose and truly see around corners. This leader must be experienced in ground breaking change during critical junctions of company growth -- Think process innovation meets clean-through-the-clutter. They will be responsible for bringing order to the organics without making it feel too rules based. They must have a good understanding of sales incentives plans and sales enablement techniques for a large inside sales team with literally thousands of marketing qualified leads coming in every month. PayScale is looking for a leader that can balance art and science to truly build a well-oiled sales machine. Primary Responsibilities:

  • Collaborate with sales, marketing, services and finance teams to design and drive scalable solutions to sales teams that best support go-to-market strategies and drive exponential growth.
    • Assess and design a sales operations department structure that will help a primarily inside sales team scale.
      • Develop standards for sales excellence including key scorecards, agreed to guiding metrics, operational design and process.
        • Improve sales automation implementation to deal with highly sophisticated marketing qualified lead process, including lead distribution rules, lead categorization/management and coordinated follow up with marketing.
          • Align sales leadership to develop, implement and evolve processes, sales strategies, training and tools with a focus on scalability and automation.
            • Build a results-driven sales operations culture with a focus on overcoming sales challenges to create sales success.
              • Responsible for sales incentive compensation strategy including plan design and implementation, coordinating with finance leadership.
                • Responsible for directing the planning, staffing, budgeting and expense prioritization of sales operations team.
                  • Make decisions about key elements of sales automation, including managing complex SalesForce.com implementation, choosing new vendors and managing/coordinating 3rd-party vendors and contractors as required.
                    • Establish clear deal structure and compliance guidelines and measure sales adherence to defined processes. The Person: The ideal individual for this opportunity brings the following to the table:
                      • Ability to up-level and build out the capabilities of PayScales sales operations team to deliver better processes, enhanced reporting & analytics, and an overall world-class sales operations experience.
                        • A natural innovator with a proven ability to design new processes, automate and simplify complexity and drive results with a high degree of buy-in from sales leadership and sales teams.
                          • A real analytic mind with a deep understanding of data, processes, and technology to drive sales improvement at PayScale.
                            • Experience seeing the story behind the data and making recommendations that arent based on what weve done before in ways that add value to all parts of the sales organization.
                              • Experience working with large sales teams, including Inside Sales (75-100 quota carrying AEs), that sell to multiple market segments with different products and selling motions by segment or experience with smaller teams experiencing rapid growth. Qualifications The Requirements:
                                • 10+ years of Sales and Sales Operations experience
                                  • At least 3 years experience leading a Sales Operations team, preferably with a SaaS company
                                    • SalesForce.com experience in complex lead-driven environments
                                      • Expertise in MS Excel and Google Sheets
                                        • Proficiency in Outreach/SalesLoft, Connect&Sell, Gong.io, DiscoverOrg, ZoomInfo, LinkedIn Sales Navigator or other sales automation/enablement tools Additional Information PayScale provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. PayScale complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Benefits We Offer:
                                          • Unlimited Paid Time Off policy
                                          • 100% company paid medical/vision/dental/prescription premiums for employees (50% for eligible dependents and partners)
                                          • Four Flexible Spending Account (FSA) options for pre-tax employee allocations towards:
                                          • Medical
                                          • Dependent Care (can be used towards day care costs!)
                                          • Parking
                                          • Transit
                                          • Long Term Disability, Short Term Disability, and Company-paid Life Insurance
                                          • Maternity and Paternity Leave
                                          • 10 paid holidays!
                                          • 401k with company match

                                            Keywords: PayScale, Seattle, Director, Sales Operations, Executive, Seattle, Washington

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