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Head of Operations

Company: Home Healthcare, Seattle, WA
Location: Seattle
Posted on: January 13, 2018

Job Description:

Our ideal candidate for the Head of Operations has significant experience in home care, home health or senior care, and proven ability to build and lead successful sales and marketing, care management, and staffing teams. In addition, the ideal candidate has had a successful history growing a business, and expanding across multiple locations and geographic regions. The Head of Operations has the primary responsibility to ensure overall growth and success of the Seattle offices by hiring, training, and developing new team members. We need a serious go-getter who understands our services and how we can actively impact the lives of the senior community through our superior service and unparalleled care model. Responsibilities include: Developing the strategic roadmap and leading efforts to build a great home care team - in sales, care management and staffing Ensuring we meet our growth goals by developing a strong understanding of the home care industry, competitive landscape, and regional regulatory requirements Evaluating expansion markets and sourcing top-tier talent to join our team Playing an active role in our operations as needed and resolving day-to-day operational issues as appropriate Understanding and being able to step into the roles of marketing, client care management, staffing and employee management as needed, to support the overall success of the team Coordinating with the local team, as well as our corporate team, to ensure the quality of services meet HCA standards Participating in company-wide and regional initiatives as needed Requirements for the role: Bachelor’s degree in business or related field; or similar experience 5+ years experience in Home Care, Home Health or Senior Care Self-starter and able to shift gears at any given time Problem-solver and a team-player Detail-oriented with excellent written and verbal communication skills Ability to keep up with the fast pace of a 24/7 environment Demonstrated organizational skills, flexibility, assertiveness and team orientation Tech savvy, comfortable with all Microsoft Office and Google products

Keywords: Home Healthcare, Seattle, WA, Seattle, Head of Operations, Executive, Seattle, Washington

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