Diversity, Equity & Inclusion Director
Company: Washington Health Benefit Exchange
Posted on: August 24, 2019
The Washington Health Benefit Exchange is a public-private
partnership that operates the WAPlanfinder mobile app and
Washington Healthplanfinder, the eligibility and enrollment portal
used by one in four Washington residents to obtain health and
dental coverage. Through Washington Healthplanfinder, individuals
and families can compare and enroll in health insurance coverage
and gain access to financial help and public programs like
Washington Apple Health.
The mission of the Exchange, a state-based marketplace, is to
radically improve how Washington residents secure health insurance
through innovative and practical solutions, an easy-to-use customer
experience, our values of integrity, respect, equity and
transparency, and by providing undeniable value to the health care
The Exchange is an equal opportunity employer working toward
cultivating a set of attitudes, perspectives, behaviors and
policies that continuously promote equity, diversity, inclusion and
The Exchange Board approved the following equity statement to raise
the profile of equity, diversity and inclusion in its strategic
planning and operational processes:
Equity is a fundamental pillar to the society we seek to build. The
process of advancing toward equity will be disruptive and demands
vigilance, dismantling deeply entrenched systems of privilege and
oppression. We must focus our efforts on people and places where
needs are greatest, especially communities of color, and go beyond
remedying a particular inequity to address all determinants of
Our goal is that all Washingtonians have full and equal access to
opportunities, power and resources to achieve their full
This position serves as the Exchange's expert and advisor on
diversity, equity and inclusion (DEI) and is responsible for
increasing awareness and incorporating DEI throughout the
organization. The position combines knowledge of the Exchange's
mission and operations, with best practices in equity, diversity,
accessibility, and inclusion to develop and manage initiatives that
will contribute to the achievement of strategic DEI goals.
DUTIES AND RESPONSIBILITIES
DEI strategist and champion
---The position develops, implements, monitors, and continuously
refines a comprehensive, organization-wide DEI strategy, and makes
recommendations for new policy or process changes based on federal
or state law, policies, regulations, or initiatives.
---Collaborate closely with executive leadership, management and
staff to operationalize strategies, solutions, policies, best
practices, training, tools, and resources that further DEI
---Collect and analyze data that provide information useful to
identify and enhance DEI initiatives.
---Develop recommendations and implement the DEI component of the
Exchange Board's annual strategic plan.
---Create processes and systems to measure the impact of the
diversity, equity and inclusion work. Includes research,
identification, and recommendation of DEI assessment tools and
resources that would measure the ongoing impact of the Exchange's
---Provide advice and consultation to the Exchange board, executive
leadership, managers and staff regarding DEI and recommend avenues
to increase awareness, support, and culture change to implementing
DEI principles and practices.
---Analyze statewide legislation and Exchange policies through a
DEI lens for direct and ancillary impact to the organization and
marginalized and vulnerable populations.
Working with Engaged and Interested Parties
---Facilitate the external Health Equity Technical Advisory
Committee and communicate between the Health Equity TAC, Exchange
senior leadership and the Board, as needed.
---Develop effective collaborative working relationships with other
DEI professionals and related advisory and action committees across
the state to promote DEI.
---Represent the Exchange with external audiences, preparing and
delivering presentations, and serving on external workgroups, as
---Assess and evaluate ongoing surveys, reports, feedback from
consumers, community-based organizations, stakeholders, vendors,
and partners to inform organizational recommendations to improve
---Serve a leadership role in the Exchange's Diversity
---Share best practices around employee engagement, inclusive work
environments, values-behavior alignment, community involvement, and
other relevant areas.
---Provides consultation in the development of the Exchange's
culturally and linguistically appropriate services and
accessibility related initiatives, including the language access
plan and disability access plan.
---Lead and develop the DEI capability of individuals and teams,
and provide oversight and direction as needed.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
---Demonstrated experience working in and with diverse and
historically underserved communities.
---Interdisciplinary, creative thinker with experience managing DEI
teams and implementing DEI programs and change initiatives within
---Leadership skills to develop, execute and drive innovation
within the Exchange on DEI initiatives.
---Ability to manage intra- and inter-agency project teams and
---Strong interpersonal skills and demonstrated ability to build
strong relationships across a variety of stakeholders to ensure
---Ability to facilitate productive dialogue within diverse
communities and settings where topics of race, culture, privilege
or other issues related to diversity and inclusion are
---Ability to work independently and with a team in an
ever-changing, fast-paced, flexible, and innovative
---Ability to pull out high-level findings and messaging from
---Ability to produce multiple deliverables with overlapping
deadlines and multiple stakeholders.
---Communication skills (written and oral) that are effective and
persuasive with a wide audience.
---Bachelor's degree in relevant subject area.
---At least eight years of relevant experience.
---At least three years of high-level program management.
---Experience in program design, development, management and
---Experience in an organization with a social justice focus.
---Experience serving as representative on multi-agency DEI related
---Experience in an organization that communicates with customers
---Ability to use word processing, spreadsheet, presentation, and
database software to prepare reports, track data and information,
and develop briefing materials.
The posted salary is the new hire range of consideration. Full
salary ranges is from $104,227 - $155,687. Offer will depend on
Core business hours are 8:00 a.m. to 5:00 p.m., Monday through
Friday. Travel requirements will be limited to local travel,
however there may be occasions were an employee is required to
travel and work irregular hours to attend meetings or trainings.
Duties of this position require the use of standard office
furniture and equipment (e.g. desk, filing cabinet, computer,
printer, telephone, fax machine, copy machine, etc.).
The working conditions and physical demands are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
A criminal background screen will be conducted for candidates under
final consideration, and if hired, every five years of employment
where highly sensitive data is processed or maintained by the
position. The result of this background screen must meet the
Exchange's eligibility standards.
The above statements are intended to describe the general nature
and levels of work being performed. They are not intended to be
construed as an exhaustive list of responsibilities, duties and
skills of personnel so classified.
This is not an employment agreement or contract. Management has the
exclusive right to alter this job description at any time without
The Washington Health Benefit Exchange is an Equal
Opportunity/Affirmative Action employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, age, marital status, sex, sexual orientation,
gender identity, national origin, disability or protected veteran
EOE AA M/F/Vet/Disability
Keywords: Washington Health Benefit Exchange, Seattle , Diversity, Equity & Inclusion Director, Executive , Olympia, Washington
Didn't find what you're looking for? Search again!