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Pharmacy Services Supervisor

Company: CHI-Franciscan Highline Medical Center
Location: Seattle
Posted on: February 16, 2020

Job Description:

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Position Type: Regular
Scheduled Hours per 2 week Pay Period: 80
Shift: 8am to 5pm
Weekends Required: None
Primary Location: WA > BURIEN > HIGHLINE MEDICAL CENTER

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CHI Franciscan Health has exciting and rewarding careers with competitive salaries and benefits.? We are a family of hospitals, health care services, and medical providers delivering compassionate care to people throughout the South Puget Sound. We are part of Catholic Health Initiatives, one of the largest not-for-profit health care systems in the country.

Our mission is to deliver high quality care that meets our patients' medical needs while providing emotional and spiritual support to patients and their families. We believe this three-part approach ? physical, emotional, and spiritual ? is essential to healing the whole person. Come join our team!

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Job Summary:
This job is responsible for the supervision and coordination of daily pharmacy operations for multiple sites or sites with greater than 20 direct reports.? An incumbent may function as a working supervisor in the performance of pharmaceutical care activities and provision of related services in accordance with established policies, procedures, State and Federal regulatory requirements and Pharmacy Quality Assurance Commission-approved protocols.? Work also includes:? 1) responsibility for meeting financial objectives in labor, revenue and gross margins; 2) evaluating department effectiveness; 3) ensuring optimum staffing levels; 4) supervising the work of subordinate staff, including performance management issues; and 5) assisting employees in performing all technical/clinical department activities.?

Work requires a thorough understanding of professional pharmacy procedures and standards of practice, as well as regulatory requirements relating to pharmaceutical care.? Performance improvement efforts cover a variety of processes, and an incumbent must be sufficiently knowledgeable to recognize important synergies and opportunities in clinical outcomes, cost containment and patient safety/satisfaction.?

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Essential Duties:
Oversees operations:
Supervises daily operations of one or more pharmacies to facilitate the safe and appropriate delivery of diagnostic and/or therapeutic patient care and achievement of clinical core measurement scores.
Oversees the resolution of daily clinical, administrative and operational issues, and monitors/troubleshoots service recovery and other escalated concerns, resolving within established policy timeline.
Implements and enforces quality control/quality assurance and productivity standards and? ensures that applicable standards, systems and procedures are followed;
Monitors and audits related documentation to ensure conformance with established standards; prepares periodic productivity reports, key performance indicators and program updates for review of higher-level authority.
Collaborates with other providers in developing the most efficacious, safe and cost-effective medication treatment plans.
Participates in the development and implementation of new systems/programs to enhance existing services and raise the standard of care for the patient population served.

Oversees and/or delivers pharmaceutical care to patients serviced by pharmacy facilities:
Consults with healthcare professionals to select the most efficacious, safe and least costly drug therapy in accordance with CHI-FH, Pharmacy Quality Assurance Commission and/or Hospice Pain Management protocols as applicable.
Writes medications orders and prescriptions as necessary and in compliance with protocols.
Formulates medication therapy plans based on clinical labs, diagnosis and individual patient requirements; monitors outcomes and adjusts therapy as indicated.

Staff Supervision and Development:
Schedules, supervises and evaluates the work of assigned pharmacists and ancillary staff (e.g. interns, residents, externs, students, technicians and non-pharmacy staff) in accordance with established procedures;
Assists in identifying adequate staffing levels for appropriate coverage to meet budgetary and operational objectives.
Interviews, hires and trains staff and manages/evaluates performance in accordance with established guidelines; holds regular staff meetings and communicates performance standards to keep staff apprised of successful job performance; approves timecards.

Monitors Compliance:
Ensures that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies/standard/procedures and/or applicable legal/regulatory requirements.

Performance/Quality Improvement:
Monitors, on a continuous basis, services, patient outcomes, quality control, family/patient satisfaction, staffing needs and operational effectiveness to facilitate optimal care delivery; identifies trends/opportunities and provides recommendations to Director/Manager for new quality/performance improvement initiatives; implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner; ensures that staff receive the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives.?

Budget:
Participates in annual budget planning and administration relative to assigned responsibilities; monitors work schedules to control overtime and/or premium pay; monitors/approves expenditures within defined scope of responsibility; explains variances and addresses in a timely manner; informs Director/Manager of all issues with potential for budgetary impact.

Performs related duties as required.

Education/Experience:
Graduation from an accredited school of pharmacy (including didactic courses and experiential rotations in pharmaceutical care) and four years of related work experience which would demonstrate possession of the requisite Job Knowledge/Abilities, including two years in a ?lead? or supervisory capacity, preferably in an ambulatory setting.? PharmD is strongly preferred.

License/Certification:
Licensure as a registered pharmacist by the Washington State Board of Pharmacy.?
Membership in at least one of the following professional organizations: ASHP, ASCP, WSPA, APHA, or ACCP.
Pharmacist preceptor certification.
Board Certification in Ambulatory Pharmacy is strongly preferred.
Current healthcare provider BLS certification.

Additional Information

--- Requisition ID: 2020-R0272852
--- Schedule: Full-time
--- Shift: Day Job
--- Market: CHI-Franciscan Highline Medical Center

Keywords: CHI-Franciscan Highline Medical Center, Seattle , Pharmacy Services Supervisor, Healthcare , Seattle, Washington

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