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Massage Therapist

Company: Little Creek Casino Resort
Location: Shelton
Posted on: January 16, 2022

Job Description:

SummaryThe Seven Inlets Massage Therapist administers professional massage and body treatments to Spa guests. The Massage Therapist must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to learn spa specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. Must hold and maintain a current state license.
Essential Duties and Responsibilities

  • Outstanding commitment to quality guest service.
  • Maintains treatment rooms clean, sanitary, and well stocked at all times.
  • Set up workstation with necessary supplies. Maintain cleanliness throughout shift.
  • Escort guests to and from treatments.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
  • Responsible for preparation and timely execution of all appointments.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Little Creek Casino Resort handbook.
  • Ensures and implements all Seven Inlet Spa traditions and standards.
  • Performs all massage and body treatments as licensed to the highest level of professionalism.
  • Follows spa service traditions to ensure service standards and consistency are met.
  • Knowledgeable of all spa services and retail, educates and sells retail to guests.
  • Excellent knowledge of the muscles and body, its structure and functions and can adapt each treatment according to the needs of the guest.
  • Experienced on proper body and massage techniques.
  • Remains updated on how to perform each treatment with consistency.
  • Participates in regularly scheduled massage and spa team meetings and cross-training opportunities.
  • Participate in any required training's and implement practices that are offered.
  • Performs cleaning duties as assigned in spa and treatment room.
  • Ensures spa reception area, serenity room, and treatment rooms are clean and maintained.
  • Takes care of his/her own well-being by having good skin care and wellness practices.
  • Current with the industry trends.
  • Other duties as assigned.RequirementsQualifications and CompetencyTo perform the job successfully, an individual should possess the following qualifications and demonstrate the following competencies:
    Education and/or Experience:The requirements listed below are representative of the knowledge, skill, and/or ability preferred.
    • A graduate of an accredited massage school.
    • Must hold and maintain current state license.
    • One or more years' experience as a licensed massage therapist strongly preferred.
    • Customer service experience is preferred.
    • Experience in body treatments is preferred
      Interpersonal Skills:
      • Focuses on solving conflict, maintains confidentiality.
        Written Communication:
        • Writes clearly and informatively; able to read and interpret written information.
          Teamwork:
          • Balances team and individual responsibilities; gives and welcomes feedback; contributes to building a positive team spirit.
            Professionalism:
            • Approaches others in a tactful manner; reacts well under pressure.
              Language Skills:
              • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
              • Ability to write routine reports and correspondence.
              • Ability to speak effectively before groups of customers or employees.
                Mathematical Skills:
                • Ability to add, Subtract, Multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
                • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
                  Reasoning Ability:
                  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
                  • Ability to deal with problems involving multiple variables in standardized or stressful situations.
                    Certificates, Licenses, Registrations:
                    • Requires a Class II Gaming License issued by the SIGC.
                    • Current State Massage License.
                      Other Skills and Abilities:
                      • Knowledge of Opera Property Management System required.
                      • Word, Excel and Outlook preferred.
                      • Must have excellent guest problem resolution experience and skills.
                      • The ability to remain positive and calm under pressure. Excellent record keeping and follow up skills.
                        Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel, reach with hands and arms and talk or hear. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
                        Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.While performing the duties of this job, the employee is frequently exposed to tobacco fumes. The noise level in the work environment is usually moderate. Possible guest related occurrences involving high-stress situations.

Keywords: Little Creek Casino Resort, Seattle , Massage Therapist, Healthcare , Shelton, Washington

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