Supervisor, Administrative Operations - Outpatient Psychiatry and Behavioral Medicine

Company: Seattle Children's Hospital
Location: Seattle
Posted on: June 25, 2022

Job Description:

About Us:
Hope. Care. Cure. These three simple words capture what we do at Seattle Children's -- to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE -Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families' ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho - the largest region of any children's hospital in the country. -In 2022, U.S. News & World Report once again ranked Seattle Children's among the nation's best children's hospitals - for the 30th year in a row. For more than a decade, Seattle Children's has been nationally ranked in all 10 specialty areas evaluated by U.S. News & World Report. We are honored to be the top-ranked pediatric hospital in Washington and the Pacific Northwest. -As a Magnet designated institution, and classified among America's best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it's delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.

Overview:
Oversee and supervise the day-to-day operations, activities, and coordination of the Outpatient Psychiatry and Behavioral Medicine department support staff. Responsibilities include personnel management, maintaining facility, supplies and equipment; overseeing clinic operations, safety systems, and the effective and efficient deployment of support staff, while ensuring compliance with regulatory, quality, customer services, and executive standards. Identify and implement the operational needs of the program and projects, and upcoming departmental pilots and program initiatives. Support the process of developing, executing, resolving issues, communicating, and driving the final results of each pilot or program strategy while maintaining and applying PDCA (plan, do, check, act, repeat) to previously launched initiatives. Provide operational oversight support to the Outpatient Psychiatry and Behavioral Medicine team. Provide administrative support of a highly complex and responsible nature to department leadership. Participate in the implementation of various process improvement goals and projects. -#LI-JS2

Requirements:
Required Education/Experience: - Bachelor's Degree in Health Services, Social Sciences, Business Administration or related field - Minimum of three (3) years experience in a healthcare or mental health clinic setting Preferred: - Project management experience - Three or more years supervisory experience - Customer service experience - Experience in a healthcare organization and/or social services agency - Experience with interdisciplinary projects

Covid-19 Vaccination:
In accordance with Washington state law, Seattle Children's requires that all employees be fully vaccinated against COVID-19. All offers are contingent and your vaccine status will be verified at onboarding.

Our Commitment to Diversity:
Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.The people who work at Seattle Children's are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.Seattle Children's is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.

Keywords: Seattle Children's Hospital, Seattle , Supervisor, Administrative Operations - Outpatient Psychiatry and Behavioral Medicine, Healthcare , Seattle, Washington