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Medical Assistant - SAGE Treatment Navigator

Company: DESC
Location: Seattle
Posted on: June 25, 2022

Job Description:

Position: Medical Assistant - SAGE Treatment NavigatorDays Off: Saturday, SundayPay Range: $24.50 - $27.05 per hourShift: Office DayLocation: 216 James Street or 222 Wall StreetInsurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement PlanThe SAGE Treatment Navigator-Medical Assistant is a member of a multi-disciplinary team consisting of nurses, psychiatric providers, Mental Health Professionals (MHP), case managers, substance use counselors, employment specialists and peer specialists responsible for providing the full range of case management services to homeless and formerly homeless, mentally ill adults. The team is responsible for providing integrated behavioral health services (Mental Health, Substance Use, Physical Health) to individuals enrolled in Medicaid. This position works specifically within the newly formed treatment navigation team and works to reengage clients that are having difficulties maintaining services because of hospitalization, medical conditions, incarceration, or experiences changes or crisis.The medial assistant (MA) will assist the Treatment Navigation Team, in conjunction with mental health care team, in coordinating and evaluating client medical needs. This position will function to support the treatment team and client in navigating the health care system. Work is done under the supervision of the SAGE nurse supervisor and will be conducted within the clinic, or out in the community for both housed and homeless individuals. The MA is based out of the 515 3rd Ave, 216 James Street, and/or Wall Street (Hobson Clinic) outpatient behavioral health centers. Interested individuals should possess a high degree of coordination and collaboration skills, interest in social justice, advocacy, and health integration. Ideal candidates have experience in community health, behavioral health, case management, resource referral, and work well with individuals that are the most vulnerable within the community.MAJOR DUTIES AND RESPONSIBILITIES:Medication, Medical Services, and Clinical Skills: Perform initial history and physical of client; documenting any client identified concerns, vital signs, and mental health status exams/AIMs assessments. Reconcile medication and medical record with hospitals, other outpatient mental health clinics, and primary care facilities, including care collecting appropriate Release of Information requests (ROIs). Ensure that client spaces and clinical spaces are clean, stocked, and appropriate medical equipment is in working order. Perform client walk in and as needed client assessments and actions based on pre-established guidelines and guidance of nursing supervisor. Administer pre-dosed oral medication, injections (both anti-psychotic injections and insulin), and wound care within scope of practice and plan of care. Coordinate communication between navigation care team, outpatient case management, outpatient nursing care team, and providers regarding client medical needs and condition. Schedule appointments for clients, assist clients in getting to medical and/or psych appointments, attend appointments with client, organize follow up care for clients. Perform medication refill requests, medication organization, and medication follow up needs as directed by provider and/or registered nurse. Complete assessment and plan of care documentation as appropriate.Case Management & Social Support: Participate as a member of a multi-disciplinary team providing some components of on-going case management services to homeless and formerly homeless adults. Advocate for clients' access to community resources and services, especially primary health care services, ensuring that clients' needs are met, and rights maintained; consult and collaborate with community providers to ensure continuity of care. Assist clients that are Medicaid eligible to get connected to benefits, connect to community services, and/or re-engage clients who are Medicaid benefit eligible but have not maintained active status. Participate in the planning, organizing and facilitating of group psycho-educational treatment services for consumers served by the mental health program, under the direction of the mental health professional (MHP). Provide outreach to clients at various community sites providing homelessness services. Provide individualized medication management services and instructions as needed, and ongoing documentation of treatment plan, impacts, and side effects. Assessing client needs and care coordination when clients are hospitalized, incarcerated, and/or moving into or out of housing facilities.Other duties & responsibilities: Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for clients on caseload. Comply with the agency's clinical accountability policies and procedures; maintain timely and complete clinical records; participate in quality assurance reviews when assigned. Comply with applicable program research and evaluation procedures. Other duties as assigned.MINIMUM QUALIFICATIONS: Medical Assistant licensed in the State of Washington, ideally 1-year clinic experience in adult medicine, addiction medicine, wound care, internal medicine, and/or infectious disease. Experience with phlebotomy Interest or experience in working with homeless, mentally ill and/or substance use disorders Knowledge of psychiatric medications, side effects and methods of administration, or willingness to learn. Interest or experience in working with clients who are difficult to engage and maintain in traditional mental health programs. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior. Ability to communicate and work effectively with staff from diverse backgrounds. Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.EQUAL OPPORTUNITY EMPLOYERDESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Women and minorities are encouraged to apply.

Keywords: DESC, Seattle , Medical Assistant - SAGE Treatment Navigator, Healthcare , Seattle, Washington

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