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RN Call Assist

Company: DaVita Medical Group
Location: Everett
Posted on: June 15, 2019

Job Description:

The Call Assist department is seeking an Registered Nurse (RN) to join there team full time located in Everett, WA.The RN functions as an integral member of the healthcare team to deliver exceptional patient care by providing telephone triage assessment to patients by using state of the art telecommunications, information technology and approved protocols.
The RN is responsible for:

  • Utilizing clinical expertise and approved protocols to provide health advice to consumers with clinical questions and makes referrals for health services as appropriate via telephone
  • Documenting calls in applicable system in a timely manner and exhibits a willingness to master new work routines and methods
  • Documenting all inquiries according to department standards for legal/statistical purposes
  • Problem solve issues independently as well as work with teams collaboratively situations require assessment, decision-making within the framework of established protocols, excellent listening and communication skills, knowledge of computers, critical thinking skills and the nursing process.After completing initial training, the schedule will be 38/hours per week, including Monday, Tuesday, Friday 7am-6pm and every other weekend, Saturday and Sunday 10am-7pm.
    Interested in learning more? Let's talk about our RN opportunities and your career growth! Preferred Experience and RN Credentials:
    • Telephone/Call Center Nursing experience preferred
    • Minimum of three to five years' experience in a clinical setting (Med/Surg, critical care, ER, etc.), Case Management preferred, disease management, home health, discharge planning, utilization review, patient education and telephonic nursing.
    • Current Washington State licensure required
    • Current BLS certification required
    • American Academy of Ambulatory Care Nursing (AAACN) preferred
      At The Everett Clinic, our purpose is simple-do the right thing-for our patients and each other. This philosophy allows us to recruit the best talent and enjoy a reputation as one of the most innovative and high-quality healthcare providers in the country.
      Some say we are a medical group, but we like to think we're a large family. Our team cares about our patients and each other. We offer the best in quality care, advanced technologies and quality facilities.
      Our Core Values:
      • We do what is right for each patient.
      • We provide an enriching and supportive workplace.
      • Our team focuses on value: service, quality, and cost.The Everett Clinic offers competitive salary, excellent benefits including a retirement savings plan, free onsite parking, tuition reimbursement, and professional growth opportunities.Work with the best. Join our Team.

Keywords: DaVita Medical Group, Seattle , RN Call Assist, Healthcare , Everett, Washington

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