Director of Digital Supply Chain
Company: Lever
Location: Seattle
Posted on: February 21, 2021
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Job Description:
Tango Card helps thousands of companies reach their goals by
making rewards and incentives easy and awesome. Our customers
genuinely love working with us, and it shows, as we are among the
top 10% of Inc's 5000 fastest growing companies. We are backed by a
stellar group of investors, including private equity firm FTV (who
led a $35M growth equity round in 2018), Fyrfly Venture Partners,
Floodgate Capital, Eric Schmidt's Innovation Endeavors, SWaN &
Legend partners, and WTI. We have 2500+ live enterprise customers
today, including some of the World's most recognizable businesses
like Twitter, Google, Extole, Microsoft, Salesforce, and F5. We
also work with the top Gift Card brands, including Amazon,
Starbucks, Target, Walmart, Home Depot, and over 300 more in 30+
countries. Our customers send millions of Gift Cards a month using
Tango Card, and we've facilitated nearly $1B of these Gift Card
transactions since creation. Last but not least, we proudly partner
with many of the most respected non-profits in the country,
including the National Park Foundation, Special Olympics, and
Habitat for Humanity. Why work for us: Tango Card is proud to have
been rated as one of the best companies to work for by BuiltIn. We
are on an incredible path to be the #1 rewards provider, and to get
there we need amazing people (like you) in customer support, sales,
engineering, and finance to accomplish this vision. We foster an
office-culture of autonomy and transparency with flexible working
hours and slim team structures. We provide our team members with
what they need to be successful, whether this is the latest
technology at their fingertips or going to conferences to learn
about industry trends. We are committed to promoting mentorship and
career development opportunities for our team members. Our physical
offices are designed for productivity and comfort with standing
desks, comfortable pod-chairs, and a very dog-friendly environment.
If working from home is more of your thing, many roles offer the
choice to establish a remote office. With a company like Tango Card
that is experiencing high-growth year over year, career
opportunities abound, and you have the chance to create, own, and
grow your role. Reward yourself and join the Tango Card team! The
Job: As Director of Digital Supply Chain (known internally as
Catalog Operations) your primary responsibility is to create the
most ingenious and high-performing digital and physical supply
chain system in the rewards and incentives industry. You will help
Tango Card embody our mission of making rewards easy to send and
awesome to receive by ensuring our Category Management and Supply
Chain teams operate as a seamless unit to deliver a catalog that is
easy to care for and reliably available.As part of this delivery,
you will partner with departments such as Finance and Business
Development to establish the most efficient and forward-thinking
processes that deliver rewards for our customers. You will
constantly strive to achieve utmost transparency so all
stakeholders can easily and proactively find everything they need
about our rewards. You will ensure that Catalog Operations performs
exceptionally high-quality work and earns the trust of our
customers, Tango Card teams, brands partners and suppliers every
day. As overall system manager, you will establish metrics to help
us measure system performance, detect emerging trends and evaluate
system capacity levels. You will use this data to make informed
changes to your team operations and to draft strategic plans for
your team. You will help your team develop KPIs and dashboards,
SLAs, and controls with these metrics in order to most effectively
develop the day-to-day operations of your teams. You will work
diligently to identify barriers to scale , then expose and attack
those barriers relentlessly. You will keep the long-term results of
our customers and our teammates in mind, always. You will guides
your managers and ensure an agile environment of professional
development and career growth opportunities.-- Reports to: VP of
Commercial Operations As a Director of Digital Supply Chain at
Tango Card, you'll:
Keywords: Lever, Seattle , Director of Digital Supply Chain, Hospitality & Tourism , Seattle, Washington
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