Posting Date Jan 10, 2022 Job Number 21137746 Job Category Food
and Beverage & Culinary Location The Westin Seattle, 1900 5th Ave,
Seattle, Washington, United States VIEW ON MAP Brand Westin Hotels
& Resorts Schedule Full-Time Relocation? N Position Type Management
Located Remotely? N
At Westin, we are committed to empowering the well-being of our
guests by providing a refreshing environment, thoughtful amenities,
and revitalizing programming to help ensure that they leave feeling
better than when they arrived. We recognize that travel can be
disruptive to our guests well-being, and were energized to assist
as partners in helping them maintain control and soaring above it
all while on the road. Everything we do is designed to help guests
be at their best, and they appreciate our supportive attitude,
anticipatory service and extensive knowledge on how to best assist
them throughout their stay. We are looking for dynamic people who
are excited to join the team and ready to jump into any situation
to give a helping hand. If youre someone who has is positive,
adaptable and intuitive, and has a genuine interest in the
well-being of others around you, we invite you to discover how at
Westin, together we can rise.
Accountable for the quality, consistency and production of the
specialty restaurant kitchen. Exhibits culinary talents by
personally performing tasks while leading the staff and managing
all food related functions. Coordinates menus, purchasing, staffing
and food preparation for the property's specialty restaurant. Works
with team to improve guest and employee satisfaction while
maintaining the operating budget. Must ensure sanitation and food
standards are achieved. Develops and trains team to improve
Education and Experience High school diploma or GED; 4 years
experience in the culinary, food and beverage, or related
professional area. OR 2-year degree from an accredited university
in Culinary Arts, Hotel and Restaurant Management, or related
major; 2 years experience in the culinary, food and beverage, or
related professional area.
CORE WORK ACTIVITIES
Setting and Ensuring Culinary Standards and Responsibilities are
Met for Specialty Restaurant Develops, designs, or creates new
applications, ideas, relationships, systems, or products, including
artistic contributions for specialty restaurant.
Supervises specialty restaurant kitchen shift operations and
ensures compliance with all Food & Beverage policies, standards and
Maintains food preparation handling and correct storage
Recognizes superior quality products, presentations and flavor.
Plans and manages food quantities and plating requirements for the
Communications production needs to key personnel.
Assists in developing daily and seasonal menu items for the
Ensures compliance with all applicable laws and regulations.
Follows proper handling and right temperature of all food
Estimates daily specialty restaurant production needs.
Prepares and cooks foods of all types, either on a regular basis or
for special guests or functions.
Checks the quality of raw and cooked food products to ensure that
standards are met.
Determines how food should be presented and creates decorative food
Leading Kitchen Team Supervises and coordinates activities of
cooks and workers engaged in food preparation.
Utilizes interpersonal and communication skills to lead, influence,
and encourage others; advocates sound financial/business decision
making; demonstrates honesty/integrity; leads by example.
Leads shift teams while personally preparing food items and
executing requests based on required specifications.
Supervises and manages specialty restaurant kitchen employees.
Managing all day-to-day operations. Understanding employee
positions well enough to perform duties in employees' absence.
Encourages and builds mutual trust, respect, and cooperation among
Serving as a role model to demonstrate appropriate behaviors.
Ensuring and maintaining the productivity level of employees.
Ensures employees are cross-trained to support successful daily
Ensures employees understand expectations and parameters.
Establishes and maintains open, collaborative relationships with
employees and ensures employees do the same within the team.
Establishing and Maintaining Specialty Restaurant Kitchen Goals
Sets and supports achievement of kitchen goals including
performance goals, budget goals, team goals, etc.
Developing specific guidance and plans to prioritize, organize, and
accomplish daily kitchen operations work.
Understands the impact of kitchen operation on the overall property
financial goals and objectives and manages to achieve or exceed
Effectively investigates, reports and follows-up on employee
Knows and implements company safety standards.
Ensuring Exceptional Customer Service Provides services that are
above and beyond for customer satisfaction and retention.
Manages day-to-day operations, ensuring the quality, standards and
meeting the expectations of the customers on a daily basis.
Improves service by communicating and assisting individuals to
understand guest needs, providing guidance, feedback, and
individual coaching when needed.
Sets a positive example for guest relations.
Emphasizes guest satisfaction during all departmental meetings and
focuses on continuous improvement.
Empowers employees to provide excellent customer service.
Handles guest problems and complaints.
Interacts with guests to obtain feedback on product quality and
Managing and Conducting Human Resource Activities Identifies the
developmental needs of others and coaching, mentoring, or otherwise
helping others to improve their knowledge or skills.
Participates in training specialty restaurant staff on menu items
including ingredients, preparation methods and unique tastes.
Manages employee progressive discipline procedures.
Participates in the employee performance appraisal process,
providing feedback as needed.
Uses all available on the job training tools for employees.
Assists as needed in the interviewing and hiring of employee team
members with appropriate skills.
Additional Responsibilities Provides information to supervisors,
co-workers, and subordinates by telephone, in written form, e-mail,
or in person.
Analyzes information and evaluating results to choose the best
solution and solve problems.
Attends and participates in all pertinent meetings.
Marriott International is an equal opportunity employer. We
believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law.