Customer Service - Leasing Specialist - (REMOTE)
Company: American Homes 4 Rent
Posted on: June 24, 2022
American Homes 4 Rent
As one of the country's fastest-growing property management
companies of single-family rental homes, American Homes 4 Rent has
an exhilarating and fluid start-up culture and permanency of a
well-founded corporation, rich with diversity. As pioneers in the
industry, solidified by our place on Wall Street, American Homes 4
Rent (NYSE: AMH) is currently looking for qualified candidates.
With a culture of unprecedented growth, quality, and innovative
collaboration, we are seeking personalities to complement our
The Leasing Specialist (remote, work from home) is responsible for
serving as the primary point of contact for prospective and future
tenants inquiring about the Company's inventory of homes. They are
also responsible for the facilitation of the administrative duties
required during the entire lease transaction lifecycle which
includes performing daily tasks relating to inbound and outbound
calls and/or emails from prospective customers.
- Assess customer needs in order to schedule home tours.
Accurately documents interactions in CRM system.
- Start and follow-up on documentation during the lease
application process; Sends required documentation to future
residents including funds due, resident orientation and other
communication; Accurately documents interactions in CRM
- Submit applications to underwriting department and works with
underwriting and lease writing teams to guide applicants through
the leasing process; maintains up to date knowledge of Company
policies and procedures.
- High School Diploma or GED equivalent required.
- One (1) to two (2) years of sales and customer service-related
- Working knowledge of Microsoft Office (Excel, Word, Outlook)
- Valid Driver's license required.
- Real Estate license is not required but may be desired.
- This position is considered light work - exerting up to 20
pounds of force occasionally, and/or up to 10 pounds of force
frequently, and/or a negligible amount of force constantly to move
objects. If the use of arm and/or leg controls requires exertion of
forces greater than that for sedentary work and the employee sits
most of the time, the job is rated for light work.
- The employee is required to have close visual acuity to perform
an activity such as: preparing and analyzing data and figures;
transcribing; viewing a computer screen; extensive reading.
- Frequently requires maintaining a static position.
- Constantly requires typing, talking, hearing, seeing, reaching,
and repetitive motion.
- May occasionally be required to work weekends and
- The position is non-customer facing; assisting customers by
phone and email - remote work from home.
Compensation and Benefits:
- $18/hour starting pay, plus Bonus
- United Healthcare
- Dental and Vision options
- 401(k) with company match
- Tuition Reimbursement
- Work from Home
Work where you feel right at home -
If you are a versatile professional who values culture, a concerted
environment, and the potential for exponential growth, we want to
work with you! Apply now and someone from our Talent Acquisition
team will reach out to you soon!
For positions that are permitted or required to work remotely,
employees may conduct work only within the United States and only
in states where the Company is already conducting business, unless
for brief periods, consistent with Company policy.
For employees in Colorado only, the anticipated rate is $18/hr.
Actual starting base salary will depend on geographical location,
skills, and relevant experience.
The Company also may provide benefits with this position including
but not limited to: medical, dental, and vision insurance; Flexible
Spending Accounts (FSUs) and/or Health Savings Accounts (HSAs);
Dependent Savings Accounts; 401(k) plan with employer matching;
employee stock purchase plan; and potential for bonuses. The above
wage range is the Company's current good faith expectation for this
position. The actual amount paid and/or offered may be less or more
than this range and will be based on factors including geographic
location, education, training, or experience related to the work,
seniority, merit, quantity and or quality of the work.
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Keywords: American Homes 4 Rent, Seattle , Customer Service - Leasing Specialist - (REMOTE), Hospitality & Tourism , Seattle, Washington
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