Front Desk/Customer Service

Company: SaltWorks, Inc.
Location: Woodinville
Posted on: August 7, 2022

Job Description:

Job Description SaltWorks--, the world---s leading manufacturer in specialty salt, is offering a fantastic opportunity for an agile, quick-thinking, energetic individual to join our office team as a Front Desk/Customer Service Associate. The perfect candidate for this role will have a positive, can-do attitude --- someone who thrives in consistently growing, changing environments. While the right person to take on this challenge will be expected to jump in wherever needed, they must always make sure our customers remain top priority. The Front Desk/Customer Service Associate will manage and be responsible for front desk communications, so professional attire, phone etiquette, and overall presentation are crucial. Are you somebody who loves helping people find exactly what they want? Does the idea of working with a fast-paced sales team excite you? If so, you may be the person we---re looking for Essential Duties Demonstrate excellent customer service abilities and a willingness to get things done. Respond to customer inquiries and process orders via phone & email. Come in with a friendly, positive attitude and professional demeanor. Manage all direct sales from the front office showroom. Maintain front desk communications & support services (greet customers, answer questions, order office supplies, distribute mail, etc.). Exhibit a strong attention to detail and accuracy. Must be able to follow up & follow up in a timely manner. Required Qualifications & Skills Minimum 3 years experience in an office environment. Intermediate PC proficiency in Microsoft programs (Outlook, Word, Excel, etc.). Strong organization skills and ability to keep workspace consistently clean & tidy. Exceptional verbal & written communication skills. Eagerness to learn new skills and complete tasks. Ability to prioritize & coordinate a variety of tasks in a timely manner. Capacity to carry out responsibilities with minimal supervision on a daily basis. About Us Based near Seattle, in Woodinville, WA, SaltWorks has been manufacturing and supplying the highest quality of specialty salts to salt lovers around the world since 2001. The most trusted name in the salt business, SaltWorks prides itself on two core values: purity of product and customer experience. Though SaltWorks is a gourmet food company, we think and operate like a tech enterprise in our dedication to technology and innovation. Despite our explosive growth in the natural salt industry over the last 17 years, we have remained dedicated to producing nothing but the best ethically sourced and manufactured products --- all while maintaining a strong relationship with our loyal customers. Pay and Benefits: Pay DOE, Health/Vision/Dental/Wellness, PTO, Paid Holidays,401K Drug screen and Background clearance required. Other Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Our Mission To offer the most comprehensive selection of premium specialty salts, with an emphasis on superior quality, exceptional value, and outstanding customer service. We strongly believe that customer satisfaction is crucial to our company's success --- so we make every effort to assist our customers in every way possible. We continually strive to be an industry leader in innovation; to be consistently open to new ideas and new ways of approaching business, while keeping in mind the founding values upon which we are built. We believe in being an honest, fair company, and make every effort to demonstrate this in our actions --- from choosing ethically responsible suppliers to educating our customers about any and every aspect of our product lines. SaltWorks, Inc.-- is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, or age.

Keywords: SaltWorks, Inc., Seattle , Front Desk/Customer Service, Hospitality & Tourism , Woodinville, Washington