Shift Leader

Company: Fatburger
Location: Issaquah
Posted on: August 8, 2022

Job Description:

POSITION SUMMARY : This position provides basic oversight of Team Members and restaurant operations during a specific shift. Follow cash handling procedures. Greet guests, take food orders, prepare food, and perform table visits and other duties as necessary to ensure a smoothly run shift while maintaining a sincere, caring and personable image for the guest and team. Maintain company standards of quality, cooking times and presentation of food, service, restaurant cleanliness and sanitation and safety. Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Monitor Team Members and restaurant operations during a specified shift.
• Keep the staff motivated at work.
• Train all new team members and shift leaders according to company procedures and guidelines.
• Control waste product and portioning.
• Follow cash handling procedures, track and deposit all sources of income received by the restaurant during shift.
• Greet guests, take food orders, prepare food, and perform table visits and other duties as necessary to ensure a smoothly run shift while maintaining a sincere, caring and personable image of the management for the guest and staff.
• Maintain company standards of quality, cooking times and presentation of food, service, restaurant cleanliness and sanitation, safety, and staff job satisfaction.
• Maintain a safe work environment as determined by company, state and county standards and regulations.
• Accurately complete all necessary daily, and weekly checklists for your shift.
• Comply with all State and Federal labor laws at all times.NON-ESSENTIAL Duties and Responsibilities:
  • Perform daily inventories.
  • Train all new team members and shift leaders according to company procedures and guidelines.
  • Performs other duties as assigned Supervisory Responsibilities: This position provides basic oversight of Team Members and restaurant operations during a specific shift. This position carries out basic supervisory responsibilities in accordance with the organization's policies and procedures, applicable laws and regulations. Responsibilities are limited and only include occasionally training new employees, assigning and directing work during scheduled shift. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • HS Diploma or equivalent and 1 to 2 years of related experience and/or training; or equivalent combination of education and experience
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
    • Ability to speak effectively before customers
    • Ability to calculate figures and amounts such as discounts. Ability to apply concepts of basic math.
    • Team building skills
    • Ability to manage time effectively
    • Basic to intermediate computer literacy is required
    • Ability to work with little or no supervision
    • Ability to work with a diverse work team and meet adversity with professionalism
    • Ability to manage time effectively
    • Knowledge of POS systems, preferred
    • A propensity to provide Superior Guest Service
    • Maintain smile and pleasant demeanorPHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk, use hands to finger, handle, or feel. Reach with hands and arms. Talk or hear and taste or smell. The employee is frequently required to climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 20 pounds, frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. WORK ENVIRONMENTS: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions. The employee is occasionally exposed to moving mechanical parts; extreme cold and extreme heat. The noise level in the work environment is usually moderate.Required qualifications:
      • 16 years or older
      • Legally authorized to work in the United States

Keywords: Fatburger, Seattle , Shift Leader, Hospitality & Tourism , Issaquah, Washington