Retail Operations Supervisor - Seattle-Tacoma International Airport
Company: Hudson Group
Location: Seattle
Posted on: August 7, 2022
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Job Description:
Located at Seattle-Tacoma International Airport $300 HIRING
BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's
leading travel retailer. For over 30 years, Hudson has met the
needs and wants of travelers in more than 1,000 duty-free,
duty-paid, and food & beverage stores. We couldn't serve our
customers, landlords, and partners in airports, commuter terminals,
hotels, and casinos without the continued support of our greatest
assets: our team members. We're dedicated to hiring and training
exceptional team members, who are committed to serving the customer
as the Traveler's Best Friend. We strive to ensure we're fulfilling
our team members' career potentials through training,
skills-development, and career pathways - as our team members grow
and succeed both personally and professionally, so does Hudson.What
We Will Offer You:--- $300 hiring bonus for joining our team--- A
competitive rate of pay of $21.00 per hour--- A 20% off Hudson
Employee Discount--- A 50% off Hudson Food & Beverage DiscountThis
Retail Operations Supervisor Job Is For You, If You Enjoy:---
Supporting the General Manager to ensure that all store daily
operating procedures are performed on a timely basis as required,
while promoting a corporate image of excellence through a strong
work ethic, leadership by example, and the consistent delivery of
excellent customer service and store visual presentation.---
Maximizing sales through the development and supervision of sales
associates.--- Working at Seattle-Tacoma International AirportYour
Team is counting on you as a Retail Operations Supervisor to:---
Have open and flexible availability to work any shift on weekdays,
weekends and holidays--- Work a Full-Time scheduleKey
Accountabilities:--- Conducts store opening/closing/ shift change
procedures.--- Support the training of staff--- Promote a team
environment through respect, coaching, feedback and recognition.---
Performs all cash register preparation, float verifications, spot
checks, verification of end-of-shift cash reconciliation's, void
processing and deposits.--- Ensures that money is secured at all
times and cash in excess of $500 is removed from the register for
safekeeping.--- Ensures that daily counts on cigarettes, phone
cards, newspapers, and other items as required is conducted
consistently and that any discrepancies are reported immediately to
the General Manager/Operations Manager.--- Maintains an
ever-vigilant theft and shoplifting awareness and enforces cash
register and other policies controlling internal shrink.--- Ensures
that staff report to work on time, dressed in clean full uniform,
including nametags.--- Ensures all sales associates/crew members
are aware of daily sales targets.--- Ensures customers/guests are
greeted promptly and served by knowledgeable, well-trained staff---
Demonstrates effective management of customer queuing--- Ensure
telephones are answered in a consistent business-like manner and
are used only for business-related purposes.--- Ensures that all
staff tardiness and absences are reported to management.--- Ensures
that sales associates/crew members are assigned daily duties and
never congregate near the vicinity of the cash desk.--- Ensures
that staff is aware of procedural changes and/or other latest
memorandums.--- Ensures that staff are offering an up-sell/add-on
sale to each customer.--- Has an in depth knowledge of products
sold and ensures replenishment and proper rotation of stock on the
sales floor.--- Ensures all damaged goods are returned to the
warehouse properly tagged.--- Ensures that housekeeping standards
is maintained (i.e. dusting, folding, replacement of burnt light
bulbs, sweeping, mopping).--- Ensure the safety and security of the
team and customers/guests through a focus on preventive maintenance
and cleanliness.--- Drive sales through effective execution of
restaurant standards and marketing initiatives.--- Follow processes
to control labor costs, food costs and cash on their shift.--- Hold
themselves accountable for responsibilities on shift.--- Hold our
customers/guests as the highest priority and role model exceptional
customer service.--- Promote an environment where there is a sense
of urgency to satisfy our customers/guests.--- Ensure that Brand
standards and systems are executed on their shift.Required
Qualifications:--- One or more years of retail supervisory
experience--- One or more years of food & beverage experience---
Consults and helps plan daily activities with General
Manager/Operations Manager and other Supervisors; manages the
activities of staff.--- Provides supervision and support to store
staff.--- Works with on-site jobbers and sales representatives.---
Leadership qualities, interactive, and approachable.--- Ability to
work in a fast-paced environment Time-management skills and
multi-tasking abilities.--- Good problem-solving skills.--- Guest
Focus: anticipate and understand guests' needs and exceed their
expectations.--- Passion for Results: set compelling targets and
deliver on commitmentsPreferred Qualifications:--- High School
Diploma or equivalentSome of our company-offered benefits for you
and your family include:--- Health & Well Being:
Medical/Dental/Vision Insurance--- Paid Time Off--- Various
Personal and Parental Leave Programs--- Universal Life Insurance---
Retirement Programs & Matching Employee Contributions: 401K &
RRSP--- Employee Recognition & Anniversary Programs--- Training,
Development, and Growth Opportunities--- Tuition Assistance &
Scholarship Programs Hudson is an Equal Opportunity Employer of all
qualified individuals. All employment decisions are made without
regard to age, race, color, religion, sex, sexual orientation,
national origin, citizenship, disability, military leave or veteran
status, genetic information, or any other status protected by
applicable federal, state or local law. We are committed to
creating an inclusive workplace in which we value diversity and
unique experiences, backgrounds and identities.All offers are
contingent upon successful completion and passing of background
checks and/or employment verification results.Note to staffing
agencies: Please do not contact Hudson (including the recruitment
team or any hiring managers) regarding this position with
candidates. If assistance is needed in filling any position for
Hudson, a member of our recruiting team will reach out
directly.#AF123
Keywords: Hudson Group, Seattle , Retail Operations Supervisor - Seattle-Tacoma International Airport, Hospitality & Tourism , Seattle, Washington
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