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General Merchandise Team Leader

Company: Target
Location: Seattle
Posted on: September 24, 2022

Job Description:

Location: 1401 2nd Ave, Seattle, Washington, United States, ALL ABOUT TARGETAs a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.ALL ABOUT GENERAL MERCHANDISEExperts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with the:Knowledge of guest service fundamentals and experience building a guest first culture on your teamKnowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesSkills in planning department(s) daily/weekly workload to support business priorities and deliver sales goalsSkills in process improvements and workload efficiencyExperience leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talentAs a General Merchandise Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standardUnderstand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, pricing, transitions, revisions, sales plans, sampling, promotions and price changeEnable a consistent experience for our guests by ensuring product is zoned, in stock, available, accurately priced and signed on the sales floorEnable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable)Assess GM backroom, sales floor areas and fulfillment reporting to identify gaps and develop a plan to resolveBe an expert of operations, accuracy, process and efficiencyOversee execution of processes in inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for select GM areas of the storeResponsible for working with Closing teams to identify key priorities and ensure the store is guest readyCreate a scheduling plan in partnership with your ETL based off of monthly and weekly business workload and guest trafficExpect and enable team members to stay up-to-date on relevant trends and productsEvaluate and recommend candidates for open positions and develop a guest-centric team Lead team onboarding and learning and close knowledge gaps through training and experiencesEstablish clear goals and expectations and hold team members accountable to expectationsLead and coach the team to ensure accuracy and efficiency in all GM processesWork a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)Lead a team that provide a guest-ready and in-stock salesfloor in order to meet the needs of the guest.Assess Fulfillment business and make decisions to help teams fulfill all guest orders accurately and efficientlyDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasDemonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same wayIf applicable, as a key carrier, follow all safe and secure training and processesAddress store needs (emergency, regulatory visits, etc.)Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture where executing those duties, such as compliance with federal, state, and local adult beverage lawsAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at TargetLeading teams who are stocking, setting and selling Target products sounds like your thing That's the core of what we doYou aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (yes, even on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Team Leader. But, there are a few skills you should have from the get-go:High school diploma or equivalentMust be at least 18 years of age or olderPrevious retail experience preferred, but not requiredLead and hold others accountableLearn and adapt to current technology needsWork independently and as part of a teamManage workload and prioritize tasks independentlyWelcoming and helpful attitudeEffective communication skillsWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operationsClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 poundsFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1- for additional information.

Keywords: Target, Seattle , General Merchandise Team Leader, Hospitality & Tourism , Seattle, Washington

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