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Host Hostess

Company: Silver City Restaurant and Ale House
Location: Silverdale
Posted on: January 26, 2023

Job Description:

*Pay Range reflects base pay plus potential tips earned*
Job Description




  • Learn and follow Silver City's values and SOP's.


  • Provide a warm, and genuine--greeting to--all guests immediately upon arrival.


  • Utilize--Yelp--Guest Manager--table management system to--effectively--seat guests--based on preference, balance of guest flow amongst servers, and guest count.


  • Page and/or call guests by name and amount in party as tables become available.


  • Provide guests with--current wait times, constantly update wait times as determined by guest flow, and anticipate and plan for table availability based on the size of the--party and seating preference.


  • Clean and maintain lobby area


  • Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness.--


  • Inspect restroom every 30 minutes, clean and re-stock as needed.


  • Take to-go orders on the phone and--enter into the POS system accurately.


  • Answer questions about our food, beverages and other restaurant functions and services.


  • Take food and beverage orders from guests and enter--into--the POS system accurately.


  • Accept guest payment, process credit card charges and make change.


  • When possible, open the front door for guests entering or leaving the restaurant.


  • Communicate with servers and bussers to ensure efficient seating and table utilization.


  • Perform side work and cleaning at the start and end of each shift.


  • Thank guests as they leave and invite them to return.


  • Maintain the ability to multi-task and prioritize responsibilities and requests.



    Requirements


    • Be able to communicate with and understand our guests.


    • Possess basic math skills and have the ability to handle money and operate a POS system.


    • Must to able to maintain a professional and neat appearance.


    • Be able to work in a standing position for long periods of time (up to 5 hours).


    • Be able to reach, bend, stoop, and frequently lift up to 40 pounds.


    • Portray a warm, friendly, and sincere disposition with a smile.


    • Possess food workers card and liquor license


    • Must have open availability which includes nights and weekends.

      JB.0.00.LN

Keywords: Silver City Restaurant and Ale House, Seattle , Host Hostess, Hospitality & Tourism , Silverdale, Washington

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