Host Hostess

Company: Silver City Restaurant and Ale House
Location: Silverdale
Posted on: January 26, 2023

Job Description:

*Pay Range reflects base pay plus potential tips earned*
Job Description

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  Learn and follow Silver City's values and SOP's.
  
  
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  Provide a warm, and genuine--greeting to--all guests immediately upon arrival.
  
  
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  Utilize--Yelp--Guest Manager--table management system to--effectively--seat guests--based on preference, balance of guest flow amongst servers, and guest count.
  
  
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  Page and/or call guests by name and amount in party as tables become available.
  
  
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  Provide guests with--current wait times, constantly update wait times as determined by guest flow, and anticipate and plan for table availability based on the size of the--party and seating preference.
  
  
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  Clean and maintain lobby area
  
  
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  Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness.--
  
  
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  Inspect restroom every 30 minutes, clean and re-stock as needed.
  
  
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  Take to-go orders on the phone and--enter into the POS system accurately.
  
  
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  Answer questions about our food, beverages and other restaurant functions and services.
  
  
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  Take food and beverage orders from guests and enter--into--the POS system accurately.
  
  
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  Accept guest payment, process credit card charges and make change.
  
  
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  When possible, open the front door for guests entering or leaving the restaurant.
  
  
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  Communicate with servers and bussers to ensure efficient seating and table utilization.
  
  
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  Perform side work and cleaning at the start and end of each shift.
  
  
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  Thank guests as they leave and invite them to return.
  
  
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  Maintain the ability to multi-task and prioritize responsibilities and requests.
  
  
  
  Requirements
  
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    Be able to communicate with and understand our guests.
    
    
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    Possess basic math skills and have the ability to handle money and operate a POS system.
    
    
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    Must to able to maintain a professional and neat appearance.
    
    
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    Be able to work in a standing position for long periods of time (up to 5 hours).
    
    
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    Be able to reach, bend, stoop, and frequently lift up to 40 pounds.
    
    
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    Portray a warm, friendly, and sincere disposition with a smile.
    
    
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    Possess food workers card and liquor license
    
    
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    Must have open availability which includes nights and weekends.
    
    JB.0.00.LN

Keywords: Silver City Restaurant and Ale House, Seattle , Host Hostess, Hospitality & Tourism , Silverdale, Washington