Concierge On Call
Company: Quail Park
Location: Seattle
Posted on: January 26, 2023
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Job Description:
Quail Park of West SeattleBenefits Offered--There are several
benefits available to team members at Quail Park such as:--Medical,
Dental & Vision Insurance (full-time)Long Term Disability
(full-time)Retirement Plan Contribution (401K or Roth) - 100% match
of first 6%--(over 21, 1000 hrs. worked in prior 12 months prior to
enrollment)Employee Assistance Program3 weeks of PTO (non-manager
annual amount)Paid Sick Time (part-time)Paid HolidaysTuition
Reimbursement Program (employee & family)Team Member MealsTeam
Member Referral Bonuses (refer a team member or resident!)Wages on
Demand (obtain access to your earned wages prior to the pay
date)Purpose:--To maintain the front desk area with an attitude of
customer service, and to help create a positive first impression of
the community, ensuring that residents, families, guests, and
telephone callers are addressed promptly and treated in a courteous
and friendly manner.--Concierge Minimum Requirements-------
--Previous experience in a receptionist or customer service
role------- --Previous experience in a senior living environment
preferred.------- --Must possess strong interpersonal communication
skills.------- --Proficiency in basic computer skills, including
Word and Excel.------- --Ability to read, comprehend, write, and
speak English to communicate effectively with residents, families,
guests, and other team members.------- --Must be detail oriented
and possess strong organizational skills.------- --Must meet all
health-related requirements pertaining to State licensure.-------
--Must maintain current CPR/First Aid credentials.------- --Must
maintain current Food Handlers credentials.------- --Must maintain
annual Continuing Education Credits.------- --Must be able to
perform duties and responsibilities (Essential Job Functions) with
or without reasonable accommodation.------- --Subject to
pre-employment screening including physical, drug and TB testing
and criminal clearance.Concierge Essential FunctionsFront Desk
Reception--------- --Answers the telephone promptly and addresses
caller questions in a courteous and professional manner.-------
--Takes accurate and thorough telephone messages or directs the
caller to the appropriate voicemail as requested to do so.-------
--Greets and interacts with residents, family members, guests, and
team members in a friendly and positive manner and directs them to
the appropriate person or location, as necessary.------- --Responds
to emergency calls from residents and alerts appropriate team
members in a timely manner.Marketing------- --Responds to inquiry
calls from prospective residents in a timely and professional
manner.------- --Creates a positive first impression of the
community by maintaining a neat and tidy reception area and
presenting self in a professional manner in terms of conduct and
appearance.------- --Conducts community marketing tours as
needed.Administrative------- --Assists with projects and reports to
support department directors as needed, and at the direction of the
Business Office Manager------- --Assists with meal service in the
dining area as needed.------- --Responsible for locking the
community at the determined hour in the evening.Hourly range of
19.71-20.71 based on experience.----Our Company follows WA
Proclamation 21.14.1 which requires all employees working in the
Health Care Setting be fully vaccinated for COVID-19, unless they
are exempt for medical and religious reasons. Please us know if you
would like to request a Religious or Medical
accommodation!PM21Powered by JazzHRPI202052405
Keywords: Quail Park, Seattle , Concierge On Call, Hospitality & Tourism , Seattle, Washington
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