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Retail Floor Supervisor

Company: Crystal Mountain
Location: Bonney Lake
Posted on: July 2, 2024

Job Description:

Please note, this position is located at Crystal Mountain Resort in Enumclaw, WA

Flex Year Round

Join our team of big mountain adventurers at thelargest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!


Employee perks:

  • Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
  • + Free Alterra season pass for spouse and dependents 25 & under
  • 50% off window ticket price at IKON partner resorts
  • Free access to Alterra Mountain destinations during time off
  • Free ski-referral letters for employees to use at other mountain resorts during time off
  • Discounted friends & family day-ski vouchers (Up to 85% off)
  • Discounts on Ski & Snowboard Lessons
  • Discounts on Ski & Snowboard Rentals
  • Discounts on Gear Tune-Ups
  • Discounts on Food & Beverage
  • Discounts at Crystal Mountain Retail shops
  • Free Crystal branded swag
  • Pro deals on gear with 100s of brands
  • Discount Marketplace
  • Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
  • Employee-only Night Skiing events
  • Employee Housing available, on-mountain and off-mountain
  • Accrued paid time off for eligible positions
  • Group health insurance for eligible positions
  • 401K benefit and generous match with immediate vesting for all staff members over 18
  • Opportunities for growth, advancement, and year-round employment

    Position Title: Retail Floor Supervisor

    Business Unit: Retail

    Position Reports to: Retail Sr. Manager/ Store Manager

    Positions Reporting to this Role: Retail Cashiers / Sales Associates

    Location: Right Angle Sports

    Wage Range: $23.00-27.00/hr. DOE

    Job Description:

    This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

    Retail Floor Supervisor: Provides an engaging customer experience through friendly and efficient service. Looking for an upbeat personality with organizational skills who enjoys challenges. Can demonstrate excellent customer service, product knowledge, and maintain the store's appearance. Works with the store manager and Sr. Manager to maintain floor expectations and to manage inventory levels. Needs to be able to learn our computer inventory system and the knowledge to run POS and operating systems. Can assist Cashiers with customer services problems, warranties, exchanges, and special orders. Can take charge and make quality decisions supporting the team.

    Job Requirements:

    • We are looking to fill this position Aug 1st, 2024
    • Provide customer service by greeting and communicating with guests, answering phones, transferring inventory between locations and performing/overseeing POS transactions.
    • Thinks ahead, by running reports to check inventory levels in all locations and performs transfers to move inventory between locations.
    • Maximize sales opportunities by restocking as needed, correctly merchandising products, providing input about inventory levels, and attending store clinics to obtain maximum product knowledge.
    • Contributes to a safe work environment by following safety practices and keeping the overall store appearance clean, neat, and orderly.
    • Contributes a consistent and smooth flow of operations by informing supervisor about needs and any internal problems.
    • Complete daily opening and closing procedures and daily duties provided by manager and/or supervisor.


      • This position requires the ability to work evenings, weekends and holidays while in operation.
      • Able to lift, carry, or otherwise move and position at least 40 pounds regularly.
      • Auditory and visual acuity to learn and operate computers, programs, phones, mobile devices and basic office equipment.
        • Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling occasionally.
        • Talking and hearing occur continuously in communicating with guests, supervisors and other employees.

          To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions.

          An Equal Opportunity Employer Associated topics: captain, executive producer, fire captain, fire marshal, manager, manager in training, planning operations, police chief, police commander, team lead

Keywords: Crystal Mountain, Seattle , Retail Floor Supervisor, Hospitality & Tourism , Bonney Lake, Washington

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