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HK Houseperson - Willows Lodge

Company: Benchmark Hospitality
Location: Bellevue
Posted on: July 13, 2018

Job Description:

Benchmark's company culture is central to our management philosophy. The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures. To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey. Job Description Summary: To consistently maintain the maximum cleanliness, comfort and appeal of all guest rooms in accordance with the standards as set forth by Willows Lodge. Job Description: Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to: Clean rooms and bathrooms every day in accordance with Willows Lodge standards. Strip sheets and makes beds. All bed linen is changed on a daily basis unless specified by stay over guests. Replenishes supplies such as drinking glasses and writing supplies. Renders personal assistance to guests. Dusts furniture. Washes walls, ceiling, and woodwork. Washes windows, door panels, and sills. Empties wastebaskets, and empties and cleans ashtrays. . Transports trash and waste to disposal area. Replenishes bathroom supplies and hotel amenities as set for by Preferred Hotels and Willows Lodge standards. Replaces light bulbs. Clean and stock maid cart at the end of each shift, so that it is ready for morning use. Remove all debris, room service trays, etc. from corridors when present. Bring down to the front office on a daily basis, any lost and found items from guest rooms. Report all maintenance problems and concerns to your supervisor/manager or Chief Engineer. Follow "perfect room" inspection checklist. Goal is 95% or higher for cleanliness score. Have working knowledge of cleaning products and materials in accordance with OSHA regulations and the hotel safety guidelines. Have the ability to interact verbally and effectively with all hotel guests and employees in a polite and positive manner. Any other tasks as assigned by Housekeeping Manager or Supervisor. EXTRA DUTIES MAY BE ASSIGNED AS FOLLOWS: baseboards, high dusting, shower walls, shelf paper relining, cleaning doors and woodwork, brooming edges, clean & dust A/C units, spot walls, polish furniture, spot clean furniture, phones, mirrors. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers in the English language. Ability to print and speak simple sentences in English. MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The noise level in the work environment is usually very quiet.

Keywords: Benchmark Hospitality, Seattle, HK Houseperson - Willows Lodge, Hospitality & Tourism, Bellevue, Washington

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