SeattleRecruiter
the smart solution for Seattle jobs

Specialist, Store Protection

Company: Ross Dress for Less
Location: Issaquah
Posted on: November 11, 2018

Job Description:

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure. ESSENTIAL FUNCTIONS: Maintaining Safe and Secure Environments Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers. Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues. Removes clutter and ensures safe, clear egress to emergency exits. Developing Great Teams & Partnerships Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner. Treats all Customers and Associates with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc. Other duties as assigned to support Loss Prevention initiatives. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company dress code. Mitigating Theft & Fraud Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior. Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership. Adheres to Company policy for external theft response. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Minimizing Operational Shortage Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives. Observes and validates proper checkout procedures for Customers and Associates. COMPETENCIES: Communication Composure Customer Focus Integrity & Trust Drive for Results Listening QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: High School education or equivalent required, AA degree preferred. One year retail supervisor experience or similar training preferred. One year loss prevention/security training preferred. Ability to work effectively in a fast-paced environment. Strong communication skills. Demonstrated ability to build and maintain relationships with the Store team. Excellent Customer service skills. Proven ability to effectively resolve conflict. Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing. PHYSICAL REQUIREMENTS/ADA: Ability to spend up to 100% of working time standing, walking, and moving around the Store. Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling) Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need). Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: None '136437

Keywords: Ross Dress for Less, Seattle , Specialist, Store Protection, Hospitality & Tourism , Issaquah, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


CDS Part Time Shift Supervisor US
Description: Summary br CDS Part Time Shift Supervisor br br Are you outgoing and enthusiastic about interacting with people If promoting the best brands to today---s shoppers sounds appealing, then Club Demonstration (more...)
Company: Club Demonstration Services
Location: Kirkland
Posted on: 11/14/2018

Cooks
Description: Merrill Gardens, a privately-owned family company with a proud history of success is currently hiring--Cooks at our Renton Centre Community in Renton, WA.-- Apply now to join one of the most respected (more...)
Company: Merrill Gardens
Location: Renton
Posted on: 11/14/2018

Cooks - Renton
Description: Merrill Gardens, a privately-owned family company with a proud history of success is currently hiring--Cooks at our Renton Centre Community in Renton, WA.-- Apply now to join one of the most respected (more...)
Company: Merrill Gardens
Location: Renton
Posted on: 11/14/2018


Retail Project Merchandiser Part Time
Description: Retail Project Merchandising Part Time--The foundation of retail is built with strong displays for consumers to easily spot the brand names and quality products they love. Help increase sales of premium (more...)
Company: Advantage Solutions
Location: Renton
Posted on: 11/14/2018

Cook -
Description: CookEmployer is seeking--a full-time--Cook to become the newest member of our Culinary Services team located in our Aljoya Mercer Island Community, Mercer Island, WA.Competitive Compensation and a Complete (more...)
Company: Era Living
Location: Mercer Island
Posted on: 11/14/2018

CDS Senior Shift Supervisor
Description: Summary br CDS Senior Shift Supervisor br br Are you outgoing and enthusiastic about interacting with people If promoting the best brands to today---s shoppers sounds appealing, then Club Demonstration (more...)
Company: Club Demonstration Services
Location: Woodinville
Posted on: 11/14/2018

Customer Service Janitor
Description: Customer service, Janitorial position available in downtown Seattle Days br Do you enjoy providing excellent customer service and cleaning If so, continue reading, Alliance Building Services is looking (more...)
Company: Alliance Building Services
Location: Seattle
Posted on: 11/14/2018

Dishwasher Prep Cook
Description: The Hilton Garden Inn Bothell, managed by Northwest x Southern Hospitality NSH is looking for a courteous, customer service driven, happy, energetic, ambitious, and inspired Dishwasher/Utility Person (more...)
Company: Hilton Garden Inn Bothell- SEABO
Location: Bothell
Posted on: 11/14/2018

CDS Part Time Shift Supervisor
Description: Summary br CDS Part Time Shift Supervisor br br Are you outgoing and enthusiastic about interacting with people If promoting the best brands to today---s shoppers sounds appealing, then Club Demonstration (more...)
Company: Club Demonstration Services
Location: Lynnwood
Posted on: 11/14/2018

Panera Cafe Associate Bellevue Sign on bonus (restrictions apply
Description: 150 sign on bonus restrictions apply br br No Grease, No Fryers, No Late Nights We're hiring for part-time and full-time Cafe Associates Our associates
Company: Panera Bread
Location: Bellevue
Posted on: 11/14/2018

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Seattle RSS job feeds