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Customer Service Representative

Company: Great American Insurance Group
Location: Bellevue
Posted on: April 18, 2019

Job Description:

Overview Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow. * Consistently recognized as a top place to work * Work in a team environment, where you can share your ideas * Opportunities for career development and growth * Committed to giving back to the community Responsibilities Positions We Are Filling: We are hiring Customer Service Representatives. Where: Our Bellevue, Washington office is just off I-90 in Eastgate, with free employee parking and close bus service. Schedule: Full-Time. Typically, full time is Monday through Friday, 8 hours per day. Benefits Include: * Competitive pay rates * Medical, dental, and vision plans (must be full time) * Excellent 401(k) plan * 19 days of paid time off accrued in 2019, plus 8 paid holidays per year (must be full time) * Employee wellness programs and more In our Contact Center, you will: * Receive inbound phone calls from customers, answer their questions, and help solve problems * Make outbound phone calls to insurance agents and brokers to confirm information * Respond to correspondence and information requests by e-mail * Perform data entry of information into our insurance-tracking database * Gain product knowledge so you can talk about product features * Perform other duties as assigned * Note: You will not make outbound sales calls ? this is a customer service position Qualifications Experience: New to customer service and insurance? That's okay! We offer paid training. If you already have customer-service experience, you may earn a higher hourly rate. We Are Looking for: Great communication skills, a positive attitude, and an interest in learning how to provide excellent customer service. Requirements: * Good typing skills: 40+ words per minute ? if you are not sure of your typing level, we can test you and provide guidance on improving your typing skills * High School Diploma or equivalentSDL2017

Keywords: Great American Insurance Group, Seattle , Customer Service Representative, Hospitality & Tourism , Bellevue, Washington

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