SeattleRecruiter Since 2001
the smart solution for Seattle jobs

Telephone Operator - Sheraton Seattle Hotel - (19000W2W)

Company: Marriott
Location: Seattle
Posted on: June 15, 2019

Job Description:

Here's To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and we give it all weve got on property and off. When guests stay with us, its not just a room with a bed that theyre buying. Its an experience. Were looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton. The Sheraton Seattle Hotel, located at 1400 6th Ave, Seattle, Washington, 98101 is currently hiring a Telephone Operator. Responsibilities include: Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider''s customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests'' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now, go to: https://jobs.marriott.com/marriott/jobs/19000W2W?%3Flang=en-us/ Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. www.facebook.com/marriottjobsandcareers http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? - Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott, Seattle , Telephone Operator - Sheraton Seattle Hotel - (19000W2W), Hospitality & Tourism , Seattle, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Retail Project Merchandiser Full Time
Description: Retail Project Merchandiser Full Time At our Company, we grow People, Brands, and Businesses The foundation of retail is built with strong displays for consumers to easily spot the top brands they love. (more...)
Company: Advantage Solutions
Location: Seattle
Posted on: 06/17/2019

Housekeeping Supervisor - The Westin Bellevue - (19001GHS)
Description: Here's To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International, Inc.
Location: Bellevue
Posted on: 06/17/2019

CDS Part Time Shift Supervisor
Description: Summary CDS Part Time Shift Supervisor -- Are you outgoing and enthusiastic about interacting with people If promoting the best brands to today---s shoppers sounds appealing, then Club Demonstration (more...)
Company: Club Demonstration Services
Location: Puyallup
Posted on: 06/17/2019


Amazon - Delivery Drivers - New Pay Rate $18.25 (Renton,WA)
Description: Amazon Logistics AMZL delivers packages and smiles to Amazon customers every day. We're looking for
Company: Amazon
Location: Renton
Posted on: 06/17/2019

Kitchen Staff
Description: Golden Corral restaurants are currently accepting applications for the opportunity to join our team with our family buffet restaurant chain with nearly 500 company and franchise restaurants located in (more...)
Company: Golden Corral
Location: Marysville
Posted on: 06/17/2019

Assistant Nurse Manager- Pediatric and Neonatal Transport Team- NICU-
Description: The reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life. Learn more at Position (more...)
Company: MultiCare
Location: Seattle
Posted on: 06/17/2019

Amazon - Full-Time Delivery Driver (Lynnwood,WA)
Description: Amazon Logistics AMZL delivers packages and smiles to Amazon customers every day. We're looking for
Company: Amazon
Location: Lynnwood
Posted on: 06/17/2019

Cook II (1+ Year Experience) @ W Seattle Hotel - W Seattle - (19081585)
Description: Here's To Your Journey with W Hotels Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine (more...)
Company: Marriott International, Inc.
Location: Seattle
Posted on: 06/17/2019

Guest Service Representative - The Westin Seattle - (19081111)
Description: Here's To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International
Location: Seattle
Posted on: 06/17/2019

Reservations Clerk - Sheraton Seattle Hotel - (19081590)
Description: Here's To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International, Inc.
Location: Bellevue
Posted on: 06/17/2019

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Seattle RSS job feeds