SeattleRecruiter Since 2001
the smart solution for Seattle jobs

Associate Team Leader

Company: H&R BLOCK
Location: Renton
Posted on: August 17, 2019

Job Description:

Are you driven by helping people? H&R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere.

As an Associate Team Leader for H&R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

What you'll do...

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
    Are you driven by helping people? H&R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere.

    As an Associate Team Leader for H&R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

    What you'll do...
    • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
    • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary
    • Serve as point of contact for onsite escalated client service concerns
    • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
    • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
    • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
    • Lead daily huddles and communicate essential information to office associates

Keywords: H&R BLOCK, Seattle , Associate Team Leader, Hospitality & Tourism , Renton, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


New Retail Sales Concept
Description: New Retail Sales Concept - STORY, Part Time, 15.20 /hour - Bellevue Square Job Overview: STORY is a new business unit within the Brand Experience team. STORY is a narrative-driven concept store within (more...)
Company: Macys.com
Location: Bellevue
Posted on: 08/25/2019

Restaurant Assistant Manager-Red Robin Restaurant
Description: Restaurant Assistant ManagerAt Red Robin our Restaurant Managers support and ensure that the restaurant operates within Red Robin International guidelines, while meeting/exceeding sales and profitability (more...)
Company: Red Robin
Location: Puyallup
Posted on: 08/25/2019

Servers
Description: Servers Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun We also have a passion for developing our Team (more...)
Company: Red Robin Gourmet Burgers
Location: Bellevue
Posted on: 08/25/2019


Deli Manager
Description: The Deli Manager manages Deli Department operations, including scheduling, budgeting, inventory, gross profit and staffing. They provide mentorship and coaching to deli staff, including setting the standard (more...)
Company: PCC Community Markets
Location: Kirkland
Posted on: 08/25/2019

Hosts/Hostesses - Start at $13 per hour!
Description: Hosts/Hostesses - Start at 13 per hour Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun We also have a (more...)
Company: Red Robin Gourmet Burgers
Location: Bellevue
Posted on: 08/25/2019

Part-Time Retail Sales Representative
Description: What you'll be doing... br br As a Verizon Retail Sales Representative, or what we like to call a Solution Specialist, you'll help our customers understand and love the products we sell. Utilizing (more...)
Company: Verizon
Location: Woodinville
Posted on: 08/25/2019

Restaurant Server Seattle Airport Marriott Hotel
Description: Job Title: Restaurant Server Job Code: 2115 Department: Food and Beverage Reports To: Restaurant Manager Purpose of the position : Primary function is to serve food and beverage to customers while providing (more...)
Company: Seattle Airport Marriott Hotel
Location: Seattle
Posted on: 08/25/2019

GM and Food
Description: Description:ALL ABOUT TARGET br br As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say I love Target When you work at Target, youre helping (more...)
Company: Target
Location: Lake Stevens
Posted on: 08/25/2019

Banquet / Food Service Specialist
Description: Job Description br br Kelly Services and teamed up with a international law firm and looking for a Banquet / Food Service Specialist br br Payrate: 19 per hour T- H br br We work on-site (more...)
Company: Kelly Services
Location: Seattle
Posted on: 08/25/2019

Restaurant Manager- 23rd
Description: Ezell's Famous Chicken is on an exciting growth path, with 2 restaurants opening every year for the next 5 years, specifically in the Greater Seattle Area. We want you to be apart of this growth opportunity, (more...)
Company: Ezell's Famous Chicken
Location: Seattle
Posted on: 08/25/2019

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Seattle RSS job feeds