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Director of Guest Services

Company: Hyatt House Seattle/Redmond
Location: Redmond
Posted on: October 13, 2019

Job Description:

Director of Guest Services

Experience/Education:HOTEL EXPERIENCE REQUIRED**

  • Two - four years of hotel experience.
  • Two year or four year college degree preferred.
  • High School diploma or equivalent required.
  • --Supervisory experience is a must.
  • Excellent communications skills required.
  • Must be proficient in Microsoft Office.
  • Must have a valid driver---s license and be able to pass the--MVR--requirements.

    Do you love helping people and making them feel welcome? If you have the desire to be a great host, helping to give our guests moments that they will remember, you may be just the person we are looking for. The (Location) is looking for an individual who is an energetic, outgoing, customer service focused, and positive person to be our Director of Guest Services. Our staff-- motto is Customer Service First. We offer great benefits and an atmosphere that cannot be touched. Bring your smiles and join the family.Job Requirements:
    • Passion for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.
    • Ensure high standards in customer service including reservations, guest check-in and check-out, billing and inquires.
    • Assist the--AGM/GM in supervising and training front desk staff.
    • Maximize suite revenue and occupancy.
    • Creating a positive team-oriented environment focused on the guest.
    • Ability to multitask and prioritize.
    • Must be a team player and an excellent leader.
    • Must have excellent customer service and communication skills.

      Hyatt House Redmond mixes modern and natural elements,bringing contemporary luxury to prominent high-tech and biomedical companiesnear downtown Redmond, 20 miles from Seattle. The hotel is part of a mixed-usedevelopment near Redmond Town Center, Nintendo America headquarters and theMicrosoft corporate campus.

      https://app.hiremojo.com/mojo/ce/474515565/Hyatt-House-Seattle-Redmond/Washington/Redmond/Director-of-Guest-Services?sourceType=20

      [Director of Guest Services Hyatt Redmond]

Keywords: Hyatt House Seattle/Redmond, Seattle , Director of Guest Services, Hospitality & Tourism , Redmond, Washington

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