Communications & Change Management Director - Incentive Compensation

Location: Redmond
Posted on: June 23, 2025

Job Description:

Worldwide Incentive Compensation (WWIC) is the team at Microsoft that is responsible for the design, implementation and operations related to the sales and incentive plans across all of Microsoft, impacting 40K employees. Our vision is to embody best-in-class, design-to-deployment incentive compensation that inspires sellers to maximize their success and rewards and enables sustainable growth, share, and customer success. The Seller Experience and Change Management team within WWIC is a dynamic, collaborative team that is responsible for ensuring sellers have the information they need to understand their incentive compensation plans while ensuring key initiatives impacting incentive compensation land effectively for our sellers. This is a fast-paced group that values diversity of ideas and innovation. Come be a part of a strong team that delivers value to our business daily. We are seeking a strategic and experienced Communications & Change Management Director - Incentive Compensation to help lead WWIC transformation initiatives. This role requires a leader who can drive operational change across complex, matrixed environments and can distill the complex to effectively communicate WWIC strategies. As a Communications Director within WWIC, you will be responsible for driving our brand creation, both internally and externally. You will also be responsible for shaping and executing change strategies that align with business priorities, foster adoption, and deliver measurable impact. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications Bachelors Degree in Business, Finance, Computer Science, Data Science, Engineering, Economics, or related field AND 10 years experience in compensation, business management and operations, finance and analytics, human resources and people analytics, marketing, or sales strategy OR equivalent experience. 7 years of experience with Executive Communication and/or Change Management. Change Management certificate from Prosci or other Change Management certification. Sales Compensation IC6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year. Microsoft will accept applications for the role until June 19, 2025. Responsibilities Lead WWIC brand creation, including creating key content & story boarding to support road shows, executive briefings, social media, and industry forums. Lead the design and execution of change management strategies for high-impact, cross-functional incentive compensation initiatives. Serve as a trusted advisor to WWIC and other senior leadership, providing insights and guidance on organizational readiness, stakeholder alignment, and risk mitigation. Drive clarity and momentum across change programs impacting incentive compensation by aligning teams, defining success metrics, and ensuring accountability. Cultivate a culture of adaptability and continuous improvement through coaching, communication, and engagement strategies. Partner with key stakeholder groups including HR, Communications, Program Management, and Business Leaders to embed change capabilities across the organization. Anticipate resistance and proactively develop mitigation plans to ensure successful adoption of new processes, systems, or behaviors.

Keywords: , Seattle , Communications & Change Management Director - Incentive Compensation, Human Resources , Redmond, Washington