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Technical Trainer

Company: Kelly Services
Location: Bothell
Posted on: July 23, 2019

Job Description:

Kelly IT Resources is looking for an experienced technical trainer with knowledge of Oracle Enterprise Resource Planning (ERP), Software as a Service (SaaS) for commercial manufacturing in biopharmaceutical, cellular therapy, or gene therapy industries. This would be for a contract opportunity. The trainer must be comfortable working with a broad audience and adhere to the learning needs of everyone in the classroom whether the trainee is attending live or virtually. The trainer is responsible for explaining the functionality of the software and how to use the software efficiently and in adherence to business processes and procedures. Shift work and/or weekend work may be required at times. Responsibilities: Gain and maintain a thorough knowledge of the ERP Oracle, associated business processes and procedures Train and interact with employees from all levels of the organization and employees with varying levels of exposure to an ERP on how to use the software while understanding the needs of each employee Deliver training materials via various delivery modalities such as but not limited to: instructor led, on the job, demonstrations, shadowing, practice sessions, workshops Facilitate discussions with learners and leverage learner experiences and education to create an immersive training environment versus a lecture-based format. Present material to both remote and in-person staff with the capability of demoing and facilitating training sessions Trouble-shoot technical issues during training classes Ensure that all training materials are current, that necessary supplies are available and that inventories are secured and kept up to date Ensure complete and accurate documentation of all training activities and accurate completion of all training related employee records Develop and manage a --training calendar-- Monitor employee performance and response to classes by facilitating additional opportunities to practice software navigation, business process and procedures. Proactively reach out to departments to enhance knowledge and understanding of the business system and key features Support clients and functional areas in training delivery by mentoring/coaching other trainers and/or co-facilitating Education:Bachelor's degree in Life Sciences, Biotech, Pharmaceutical or similar field of study, or equivalent work experience Experience: Experience as trainer in Oracle Enterprise Resource Planning (ERP), Software as a Service (SaaS) for commercial manufacturing in biopharmaceutical, cellular therapy, or gene therapy industries, is a plus!!! Adapts well to change and problem solves quickly and smoothly, while maintaining professionalism Excellent listening, verbal, public speaking and written communication skills Extremely comfortable speaking in front of an audience Strong ability in building and maintaining positive relationships with credibility and trust Highly motivated and self-directed Strong organizational skills across both a team and individual setting Ability to relay technical information in a concise and simple format for trainees. Excellent Microsoft Office skillsWhy Kelly--? With Kelly, you'll have direct connections to leading IT organizations in the best companies around the globe-offering you the chance to work on some of today's most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 95 of the Fortune 100--- companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent: people like you. Last year we found 8,000 opportunities for IT professionals. Let us help advance your career today. About Kelly Services-- As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

Keywords: Kelly Services, Seattle , Technical Trainer, Human Resources , Bothell, Washington

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