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Field Service Technician

Company: DaVita Medical Group
Location: Everett
Posted on: January 17, 2020

Job Description:

Job Description The IT department is seeking an Field Service Technician Intermediate to join their team full time to work in Everett, WA! The Everett Clinic, a part of Optum, offers excellent benefits including: free onsite parking, retirement savings plan, tuition reimbursement, paid time off and holidays, health insurance as well as, professional growth opportunities and casual Fridays! The Field Service Technician Intermediate functions as an integral member of the team and is responsible for providing desktop and peripheral support for clinical and Business environments, installation, upgrading, troubleshooting, maintaining and purchasing of all computer related hardware and software. The Field Service Technician Intermediate is responsible for and not limited to: Support and perform customer service per the Best Practices at TEC-IT Communication & Documentation . Respond to Clinic staff/Business Service requests for assistance/information Bring resolution to technical desktop issues. Escalate issues as necessary to get them resolved. Resolve all assigned trouble tickets. Initiate the purchasing process for hardware, software, printers, or other computer related equipment or peripherals as requested or needed for a trouble ticket. Preferred Experience and Credentials: Bachelor's Degree and/or certifications preferred. Minimum of two (2) years experience working as a PC technician or closely related position. Familiarity with Microsoft operating systems, Microsoft applications, installing applications, imaging, patching, using desktop management tools, and experience providing customer service. Certifications/diplomas such as: Microsoft Certified Solutions Expert (MCSE), Microsoft Certified Solutions Associate (MCSA), and Microsoft Certified Professional (MCP), Network +, A+ encouraged. Must have a Washington State Driver's License. - provided by Dice

Keywords: DaVita Medical Group, Seattle , Field Service Technician, IT / Software / Systems , Everett, Washington

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