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web engineering manager, Starbucks Technology

Company: Starbucks
Location: Seattle
Posted on: November 22, 2020

Job Description:

Description: Job Summary and MissionEveryone knows Starbucks is a leader in coffee, but did you know were also cited as an industry leader in embracing innovative technology? Our product design and development teams are working to revolutionize the way that our customers interact with Starbucks both inside and outside of our its core, our mission is to build, innovate and support the customer-facing applications that drive business at Starbucks. Our opportunity is unique; we embrace modern technology and designs to move the business forward, with a focus on customer experience. Our work is highly visible and impactful were looking for a motivated web engineering manager to helps us move the needle.Our engineers are motivated and have a proven track record of delivering high quality experiences, at speed. Above all, we value self-starters who are able to work through challenging problems, through patterns and process. We pride ourselves on being data and results driven if you cant measure it, you cant manage it. We succeed and fail as a team; communication and teamwork are a part of our life blood.The Customer Experience Engineering web team builds and supports the websites and web applications used by our customers around the globe. Our applications are built using JavaScript \: Node.js, Express, React, Redux and several other related technologies. The products youll build will be used by millions of users across the globe. If you are driven by innovation, technical challenges, and want to be a part of some amazing, industry-leading work, join us.Summary of Key ResponsibilitiesLeadership Setting goals for the team, developing organizational capability, and modeling how we work together\:Ensure the team promotes a successful attitude, confidence in leadership, and teamwork to achieve successful business results.Support the delivery of projects by setting appropriate context for the team and communicating what success looks like.Introduce technical topics, sponsor opportunities for innovation, and recognize technical excellence.Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results\:Collaborate with cross-functional teams in planning, decomposing, estimating, scheduling, prioritizing, and staffing to deliver projects and enhancements.Plan and manage process and practices to ensure delivery of quality software within budget and schedules.Technical Design and Implementation Providing technical expertise and executing technical responsibilities\:Introduce the team and the organization to new technologies that are relevant to our products.Lead the solution design process leveraging and developing talent from your team.Ensure that the applications supported by your team have appropriate patterns and design/ coding standards in place.Lead team towards delivering solutions that are scalable, secure, durable, flexible, and accessible.Cultivate a test-driven development culture that utilizes CI and CD capabilities to deliver software early and often.Partner Development and Team Building Providing partners with coaching, feedback, and developmental opportunities, and building effective teams\:Build and lead a team that supports each other, makes others feel welcome, and succeeds (or fails) together as a group.Challenge and inspire your team to achieve results that result in making our customers happy and deliver business results.Support partners in their career growth providing opportunities to expand their capabilities and learn new skills.Production Support for application and platform componentsDefines and maintains processes, procedures, and expectations for teams production support responsibilities.Ensures platform application and platform support documentation is in place.Identifies and leverages operational metrics, instrumentation and Key Performance Indicators (KPIs) to measure, monitor and manage the platform performance and uptime.Leads team through high severity operational incidents. Qualification: Skills you should haveTechnical leadership experience mentoring, coaching, and helping those around you succeedHands-on experience building and supporting modern web applications, preferably at scaleDeep understanding of application & web architecture and developmentExpertise with at least one modern programming languageExperience providing production support to business critical or revenue generating systemsA solid grasp of web standardsFamiliarity with accessibility requirementsExpertise in engineering best practices for the full software development life cycle including test-driven development, continuous integration and delivery, code reviews and paired programming, security concerns, etc...Excellent problem-solving, debugging, & performance tuning skillsA thorough understanding of the whole web stack\: HTTP, cookies, caching & optimization techniques, etcExperience with agile or lean methodologiesOther skills we would like you to haveFamiliarity with Progressive Web Applications (PWAs) and emerging web capabilities (web push, background sync, service worker, etc)Passion about current technology and new trendsExposure to or interest in a variety of technologiesBasic Qualifications8-10 years of professional industry experience with software development and operations5 years of managing systems or application development projects of all sizes and complexities, including large systems3-5 years of leading or managing small technical teamsBachelors degree in Computer Science, related field, or equivalent experience.Starbucks and its brands are an equal opportunity employer of all qualified individuals.We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at

Keywords: Starbucks, Seattle , web engineering manager, Starbucks Technology, IT / Software / Systems , Seattle, Washington

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