Sr. Technical Marketing Engineer
Posted on: May 6, 2021
The mission of the Sr. Technical Marketing Engineer is to create
compelling custom SDWAN and Security solutions with our customers,
game-plan deal strategy with our account executives and
SDWAN/Security market strategy with our Sales leaders, upskill our
Sales and SE teams with the new technology, and increase our
overall participation and win rates.
Responsible for meeting with customers, understanding their
business model, the role technology currently plays in their
network, developing SDWAN and Security solutions to address their
business and technology needs, and work with the larger team to win
the customer's confidence, trust, and ultimately their business.
Leads the collection of technical detail in support of the
provisioning and activation of the service. Provides mentoring and
guidance to one or more junior team members. May be responsible for
leading a team, but does not directly manage people. Job
Consult with qualified customers to address customer challenges &
goals with SDWAN & Security capabilities
Develop and document solution architecture for customer
Set expectations on information required from customer
Set expectations on configuration changes customer may have to make
as part of install (eg, ip addressing)
Obtain customer network details needed to configure and provision
Develop customer test plan to successfully implement service
Support Test and Turn-up activities as Comcast's technical POC for
Consistent exercise of independent judgment and discretion in
matters of significance.
Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for
how you do your job.
Own the customer experience - think and act in ways that put our
customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
Know your stuff - be enthusiastic learners, users and advocates of
our game-changing technology, products and services, especially our
digital tools and experiences.
Win as a team - make big things happen by working together and
being open to new ideas.
Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our
This information has been designed to indicate the general nature
and level of work performed by employees in this role. It is not
designed to contain or be interpreted as a comprehensive inventory
of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Relevant Work Experience
10 Years +
Base pay is one part of the Total Rewards that Comcast provides to
compensate and recognize employees for their work. Most sales
positions are eligible for a Commission under the terms of an
applicable plan, while most non-sales positions are eligible for a
Bonus. Additionally, Comcast provides best-in-class Benefits. We
believe that benefits should connect you to the support you need
when it matters most, and should help you care for those who matter
most. That's why we provide an array of options, expert guidance
and always-on tools, that are personalized to meet the needs of
your reality - to help support you physically, financially and
emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary on our careers
site for more details.
Keywords: Comcast, Seattle , Sr. Technical Marketing Engineer, IT / Software / Systems , Seattle, Washington
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