Company: Conexess Group
Posted on: January 15, 2022
Description Title: Network Engineer (LAN/WAN support exp.,
Windows Server - physical/virtual - 10am-7pm shift) (100%
Description & Requirements
The Network Engineer provides phone support to a wide array of
customer environments in a Managed Services environment. This
person will be responsible for addressing support tickets that are
generated for a customer's environment and will be expected to see
the issue through to resolution. This person will be responsible
for addressing a large number of tickets daily while maintaining a
high level of customer service.
- Minimum of 2 years of experience as a Network Engineer
- LAN/WAN network support experience
- Must have experience in supporting and troubleshooting Windows
Server environments, both physical and virtual
- Excellent verbal and written communication skills
- Candidate must be able to have a flexible work schedule but
typically work 8AM-5PM CST Preferred Skills
- Experience in a call center or MSP environment is
- The following certifications are preferred:
- Microsoft Certified Systems Engineer (MCSE, MCITP)
- VMware VCP
- Cisco CCNA
- Experience with Dell hardware and software, such as Dell
Servers, Equallogic SANs, and AppAssure, is preferred.
- Experience with WAN technologies, including Cisco routers and
switches, is preferred.
- Provides phone support to customers relative to networking
- Support of Server Operating Systems ranging from Microsoft
Windows Server 2003 - 2012.
- Support applications and peripherals on servers including tape
backup hardware and software, email software, anti-virus software,
- Support current network operating systems on new or existing
devices and/or communication equipment including routers and
- Corresponds with customers and other divisions within the
company to insure all customer concerns and issues are resolved in
a timely manner.
This position is not eligible for visa sponsorship.
Keywords: Conexess Group, Seattle , Network Engineer , IT / Software / Systems , Seattle, Washington
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