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Channel Accounts Receivable Manager

Company: Wireless Advocates
Location: Seattle
Posted on: January 15, 2022

Job Description:

Job Locations: US-WA-SEATTLE Mission:Headquartered in Seattle, Washington, Wireless Advocates and Car Toys are leaders in their respective retail spaces. Car Toys is the parent company of Wireless Advocates and the largest independent multi-channel specialty car audio, automotive safety, and electronics retailer in America with locations in major cities across the western United States and online. Wireless Advocates is a leading provider of wireless products and services both online and in nearly 700 retail locations nationwide. Together with the top wireless carriers (Verizon, AT&T, T-Mobile/Sprint) and OEM's (Apple, Samsung, LG, Motorola), our expert team of wireless professionals are here to help people connect.Responsibilities:This is not your typical collect on past due customer invoices AR function. As a hands-on manager, the Channel AR Manager will lead a small team responsible for our channel AR. Very high volume totaling $1 billion annually and about 16K invoices monthly. The team is responsible for all of the AR functions (including billing, collections, bad debt reserve analysis and reconciliations) related to selling inventory into one of our large Fortune 100 host partners. You will need to reconcile and research 4-way transactions between the company, the retail host partner, our 3rd party distribution center and wireless carriers. You will have full responsibility for managing these processes and maintaining an AR aging that is current within 90 days. Another key responsibility is fully understanding the underlying business processes involved and identifying root causes of any issues that lead to unmatched invoice balances so that they can be addressed and improved. The AR Manager should be experienced in driving cross-functional process improvement and can manage daily financial transactions end-to-end. They should also have strong analytical and reconciliation skills in working with large amounts of data, requiring proficiency in Excel and hands-on experience with MS Dynamics or other major accounting ERP.
Duties and Responsibilities:

  • Assure timely collection of payments, consistently driving reduction in days outstanding of A/R
  • Monitor and report on deviations from contracted standards.
  • Assure timely and accurate invoicing.
  • Make recommendations to improve quality of invoicing and collection procedures.
  • Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments.
  • Manage proper recording and application of cash, management of outstanding invoices, and direct interfacing with partners on collection matters and dispute resolution.
  • Reconcile AR sub-ledger to the General Ledger. Also prepare relevant monthly AR activity and general ledger account analysis to tie-back to the AR Aging and support monthly financial close/reporting process.
  • Manage the monthly reconciliation of all AR related accounts and activity (such as unapplied cash, unclaimed credits, clearing, accrual, bad debt, chargebacks).
  • Supervises four accounts receivable staff in processing invoices/payments to establish the company receivables and work with Inventory Control, Supply Chain, Accounts Payable and other departments to resolve any outstanding issues.
  • Establish work standards, set objectives and design/maintain effective workflows and operating procedures.
  • Develops policies, procedures and work instructions and/or recommends modifications to existing corporate policies and procedures as they relate to accounts receivables.
  • Oversees the supervision of personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
  • Lead and support cross-functional projects to improve business results.
  • Assists with other duties and special projects as assigned.Qualifications:Qualifications:

    • Minimum five (5) years' proven work experience in credit/collections, including three (3) years supervisory experience preferred.
    • BA/BS Degree in Finance/Accounting preferred or a commensurate level of directly related experience.
    • Well developed analytical and problem solving skills, with a continuous process improvement mindset.
    • Strong oral/written communication and interpersonal skills.
    • Highly organized with ability to manage multiple priorities and deliver assignments on time.
    • Excellent listening, written and verbal communication skills.
    • Successful in dealing with customer and company personnel at all levels.
    • Ability to exhibit poise, composure and confidence when confronting stressful or high-pressure situations.
    • Personally exhibits a strong commitment to dependability and reliability with the ability to gain the confidence and respect of the customer base.
    • Hands on, self-starting, disciplined, and detail oriented individual with ability to work independently in a high volume environment that requires a work product that is highly accurate and timely.
    • Demonstrate extensive knowledge and understanding of proper accounting treatment for accounts receivable transactions and activities.
    • Must be experienced in and able to demonstrate proficiency with computerized accounts receivable software applications.
    • High degree of proficiency with Microsoft Office software (Excel, Word).
      We've Got You Covered!
      At Wireless Advocates/Car Toys, we are committed to providing our team with the support and resources to succeed in their career, as well as exceptional benefits for a healthy work-life balance.

      • Medical, Dental, and Vision Healthcare Coverage
      • Paid Vacation Time
      • 401(k) with Company Match-Employee Assistance Program - 100% Company Paid
        -Life Insurance Policy - 100% Company Paid
        • Flexible Spending Accounts
        • Company-Paid Parking or Orca Card
        • Corporate Passport Card Membership
        • Dealer Line Discounts on Phone Plans
          Wireless Advocates/Car Toys is an equal opportunity employer, we encourage and support diversity in the workplace.

Keywords: Wireless Advocates, Seattle , Channel Accounts Receivable Manager, IT / Software / Systems , Seattle, Washington

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