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Senior Product Manager, Mobile Capture

Company: FullStory
Location: Seattle
Posted on: May 14, 2022

Job Description:

Job DescriptionThis role can be performed remotely anywhere within the United States and Canada.FullStory's mission is to improve user experiences everywhere. If you are someone who has a background in mobile platforms and can identify meaningful trends and opportunities related to quantitative and qualitative analytics, this role may be for you.We're looking for an insatiably curious, data informed, and technically ambitious product manager; someone who can deep dive into our tech stack with our engineers, and discuss how the ever-changing native mobile landscape affects our customers.You are an evidence-based champion of the customer who can artfully influence across teams to bring new capabilities to FullStory's mobile customers.Day-to-day you'll:

  • Understand how FullStory mobile customers are using our product, where mobile technologies are headed, and be able to synthesize those learnings into a clear product direction.
  • Work with engineering and design to define and execute the mobile roadmap around FullStory's SDKs and data capture efficiently and with high quality.
  • Develop product artifacts including product requirements, wireframes, process flows, etc.
  • Plan and coordinate go-to-market activities with sales, marketing, and customer experience (CX).
  • Establish goals and review metrics to identify opportunities and deliver success to our customers.We're looking for someone who:
    • Has 6+ years of product management experience with a B2B, SaaS, or Analytics focus
    • Has led open source, SDK, or Framework projects
    • Has led multidisciplinary teams to deliver results in an ever-changing environment
    • Has experience with analytics tools and quantitative/qualitative capabilities
    • Has experience turning raw data into a compelling story to illustrate what happened and why it mattersIt would be amazing if:
      • You can empathize with pain points unique to mobile app development, and enjoy creating cohesive, usable experiences
      • You've developed software within iOS or Android in a professional capacity
      • You are insatiably curious, always asking why, and listening closely to the answers
      • You are user-centric, highly-motivated, and an enthusiastic self-starter#LI-Remote #LI-MR1About FullStoryFounded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory's digital experience intelligence (DXI) platform empowers businesses to continuously improve their customer experience across sites and apps. FullStory is backed by world-class investors and has 500+ employees worldwide with offices in Atlanta and London. We are proud to have been named to Forbes' List of America's Top Startup Employers, Wealthfront's Career Launching Companies List, and LinkedIn's Top US Startups List. We are guided by our values of Empathy, Clarity, Bionics, and Trust, which we embed in our day-to-day work.How we support you:FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:
        • Autonomy and flexibility. From a remote-first work environment and unlimited paid time off, to an annual company-wide closure – FullStorians can focus on the moments that matter.
        • Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based FullStorians, and supplemental coverage options for international FullStorians.
        • Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.
        • Productivity support. We provide all FullStorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.
        • Team events. Connect with fellow FullStorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.
        • Paid parental leave. FullStorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.
        • Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.
        • Miscarriage/Pregnancy loss leave. Whether it is for a FullStorian or their partner – take the time you need.FullStory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There's no problem that can't be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!If you may require reasonable accommodations to participate in our job application or interview process, please contact Requests for accommodations will be treated confidentially.

Keywords: FullStory, Seattle , Senior Product Manager, Mobile Capture, IT / Software / Systems , Seattle, Washington

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