Technical Analyst

Company: LevelTen Energy
Location: Seattle
Posted on: May 15, 2022

Job Description:

Join us on a mission that matters.
Role Purpose
LevelTen Energys mission is to accelerate the energy transition by facilitating frictionless transactions. As the leading provider of renewable transaction infrastructure, we deliver the cloud-based software, centralized supply, automated analytics, and transaction expertise required to power the renewable energy economy. The LevelTen Platform is the worlds largest online hub for renewable energy buyers, sellers, advisors, asset owners and financiers, and delivers the online tools and expertise they need to buy, sell and finance assets quickly.
You will be working with a team of world class engineers building the energy market using modern technology stack. You will have the opportunity to explore and innovate using cutting edge technologies. This is a unique, high impact opportunity with direct influence into the LevelTen Energys Data Services team. Come join us.
Duties and Responsibilities

Develop technical processes to support customer scenarios
Manage customer support request and incidents across multiple engineer teams
Troubleshoot advance product functionality across teams
Document processes for customer using advance features
Document internal technical process supporting customer
Work with engineering teams to ensure quality and deliver a world class experience to our customers
Work with Program Management and Product Management supporting customer scenarios
Develop test plans for cross team initiatives

Qualifications

Experience coordinating cross team interactions
Experience with customer scenario design and testing
Experience in automated testing using Cypress or equivalent tools
Experience triaging, troubleshooting and improving existing tests
Experience supporting and working with cross-functional teams in a dynamic environment
Experience with unit/integration tests, contributes to engineering documentation

Benefits / Perks

Full Medical, Vision and Dental coverage
Flexible vacation policy
Hybrid in-office/work from home schedule

In the Seattle office:

Awesome location in Fremont, outside of the downtown Seattle chaos
Casual dress code
Onsite bike lockers/storage, gym and showers
Standing desk options
Monthly company-sponsored happy hours

About LevelTen Energy
LevelTen Energy is the leading provider of transaction infrastructure for the renewable energy economy. Our platform delivers buyers, sellers, advisors, and financiers the automation software, data management, and standardized contracts needed to facilitate faster, safer renewable energy transactions. LevelTens marketplace of renewable energy power purchase agreements is the worlds largest, with more than 4,000 offers spanning 21 countries in North America and Europe. LevelTens CFO-Ready Analytics automatically calculates more than a billion data points every day, providing our partners with leading-edge, real-time risk and value insights at modern market scale. Together, LevelTen and our partners share #OneGoal to accelerate the clean energy transition. Visit us at LevelTenEnergy.com to learn more.
Equal Opportunity Employer
LevelTen Energy is an Equal Opportunity Employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, marital status, age, sexual orientation, gender identity or expression, or any other legally protected status.PI177664879

Keywords: LevelTen Energy, Seattle , Technical Analyst, IT / Software / Systems , Seattle, Washington