Technical Writer and Investigator, QC Microbiology
Company: System One
Location: Bothell
Posted on: August 7, 2022
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Job Description:
Technical Writer and Investigator, QC Microbiology
Location: Bothell, WA
Duration: 12 months
Requirements:
+ A Bachelors Degree in relevant Science or Engineering discipline
and/or equivalent combination of work experience is required
+ Technical writing jobs may require candidates to have both a
degree and knowledge of a technical field, such as engineering,
computer science, or medicine.
+ 3-5 years experience in a regulated industry (preferably in GMP
QC Microbiology).
+ 3-5 years experience in technical writing.
+ Knowledge in GMP compliance and FDA/EMA regulations.
+ Demonstrate excellence in written and verbal communication.
+ Demonstrated ability to work cross-functionally and to develop
and maintain strong business partner relationships.
+ Innovative, proactive, and resourceful; committed to quality and
continuous improvement.
+ Ability to anticipate and mitigate challenges.
+ Writing Communicating effectively in writing
+ Critical Thinking Using logic and reasoning to identify the
strengths and weaknesses of alternative solutions, conclusions or
approaches to problems.
Responsibilities:
+ Actively manages deviations to achieve RFT (right first time) and
on-time phase completion, including deviation closure by the
original due date
+ Immediately upon assignment of an investigation, partners with
their investigation team (QA Reviewer/ Approver, SMEs [subject
matter experts], and necessary stakeholders) on definition and
alignment of the investigation plan, required data, and timing for
completion. Continues to partner with investigation team throughout
the investigation process to ensure agreement / alignment on root
cause and CAPA
+ When CAPA are needed, facilitates the investigation / CAPA team
to define objectives, deliverables, ownership, due dates, and
effectiveness requirements
+ Owns and investigates department-specific trend deviations. Leads
investigation team to perform deep-dive analysis of
department-specific trends, including to:
+ Assess trend details to ensure accuracy and alignment across the
team
+ Facilitate in-depth root cause analysis to determine additional
process and system failure modes
+ Evaluate previous root causes and CAPA (in-progress or
implemented) identified to lessen the trend
+ Determine if previous identified CAPA are sufficient to reduce
the trend by defined targets
+ Leads GEMBAs and interviews the people closest to the work to
identify failure modes and seek further understanding of the
deviations
+ Applies HOP (Human and Organizational Performance) principles to
investigations
+ Uses both soft-skills and technical skills to drive the deviation
and CAPA processes:
+ Demonstrates good teamwork, collaboration, and communication
skills with all internal and external customers
+ Seeks to understand, demonstrates humility, and shows curiosity
for learning
+ Completes deviations that are thorough, accurate, and
complete
+ Understands the overall deviation and CAPA processes including
all phases of the records and proper content for each phase
+ Understands appropriate assignment of classifications and
requirements for each
+ Understands the importance and impact of lot association within
deviations and the relation to product disposition
+ Captures the necessary data to support containment activities and
impact assessment
+ Attaches all necessary supporting evidence to the electronic
deviation and ensures all attachments have been referenced in the
record
+ Performs investigations and root cause analyses that are
commensurate to the event being investigated
+ Understands multiple RCA tools and when, where, and how to apply
them
+ Utilizes good technical writing skills
+ Contacts vendor as needed to complete investigations in a timely
manner
+ May participate on deviation governance teams, projects, and
other initiatives
+ Work with technical staff to make instructions easier to use.
Edit material prepared by other writers or staff
+ Incorporate animation, graphs, illustrations, or photographs to
increase users understanding of the material.
+ Select appropriate medium, such as manuals or videos, for message
or audience. Standardize content across platforms.
+ Collect user feedback to update and improve content.
+ Organize material and complete writing assignment according to
set standards regarding order, clarity, conciseness, style, and
terminology.
+ Edit, standardize, or make changes to material prepared by other
writers or establishment personnel.
+ Review published materials and recommend revisions or changes in
scope, format, content, and methods of reproduction and binding
Joule, a System One division is a leader in specialized workforce
solutions and integrated services. With more than 6,000 employees
and roughly 50 offices throughout the U.S. we provide scientific,
clinical, engineering, energy, IT, legal and administrative
staffing services. For more than 40 years, we have delivered
workforce solutions and integrated services to clients
nationally.
System One, and its subsidiaries including Joul, ALTA IT Services,
CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering
workforce solutions and integrated services across North America.
We help clients get work done more efficiently and economically,
without compromising quality. System One not only serves as a
valued partner for our clients, but we offer eligible full-time
employees health and welfare benefits coverage options including
medical, dental, vision, spending accounts, life insurance,
voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex (including pregnancy, childbirth, or
related medical conditions), sexual orientation, gender identity,
age, national origin, disability, family care or medical leave
status, genetic information, veteran status, marital status, or any
other characteristic protected by applicable federal, state, or
local law.
Keywords: System One, Seattle , Technical Writer and Investigator, QC Microbiology, IT / Software / Systems , Bothell, Washington
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