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Technical Writer and Investigator, QC Microbiology

Company: System One
Location: Bothell
Posted on: August 7, 2022

Job Description:

Technical Writer and Investigator, QC Microbiology
Location: Bothell, WA
Duration: 12 months
+ A Bachelors Degree in relevant Science or Engineering discipline and/or equivalent combination of work experience is required
+ Technical writing jobs may require candidates to have both a degree and knowledge of a technical field, such as engineering, computer science, or medicine.
+ 3-5 years experience in a regulated industry (preferably in GMP QC Microbiology).
+ 3-5 years experience in technical writing.
+ Knowledge in GMP compliance and FDA/EMA regulations.
+ Demonstrate excellence in written and verbal communication.
+ Demonstrated ability to work cross-functionally and to develop and maintain strong business partner relationships.
+ Innovative, proactive, and resourceful; committed to quality and continuous improvement.
+ Ability to anticipate and mitigate challenges.
+ Writing Communicating effectively in writing
+ Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
+ Actively manages deviations to achieve RFT (right first time) and on-time phase completion, including deviation closure by the original due date
+ Immediately upon assignment of an investigation, partners with their investigation team (QA Reviewer/ Approver, SMEs [subject matter experts], and necessary stakeholders) on definition and alignment of the investigation plan, required data, and timing for completion. Continues to partner with investigation team throughout the investigation process to ensure agreement / alignment on root cause and CAPA
+ When CAPA are needed, facilitates the investigation / CAPA team to define objectives, deliverables, ownership, due dates, and effectiveness requirements
+ Owns and investigates department-specific trend deviations. Leads investigation team to perform deep-dive analysis of department-specific trends, including to:
+ Assess trend details to ensure accuracy and alignment across the team
+ Facilitate in-depth root cause analysis to determine additional process and system failure modes
+ Evaluate previous root causes and CAPA (in-progress or implemented) identified to lessen the trend
+ Determine if previous identified CAPA are sufficient to reduce the trend by defined targets
+ Leads GEMBAs and interviews the people closest to the work to identify failure modes and seek further understanding of the deviations
+ Applies HOP (Human and Organizational Performance) principles to investigations
+ Uses both soft-skills and technical skills to drive the deviation and CAPA processes:
+ Demonstrates good teamwork, collaboration, and communication skills with all internal and external customers
+ Seeks to understand, demonstrates humility, and shows curiosity for learning
+ Completes deviations that are thorough, accurate, and complete
+ Understands the overall deviation and CAPA processes including all phases of the records and proper content for each phase
+ Understands appropriate assignment of classifications and requirements for each
+ Understands the importance and impact of lot association within deviations and the relation to product disposition
+ Captures the necessary data to support containment activities and impact assessment
+ Attaches all necessary supporting evidence to the electronic deviation and ensures all attachments have been referenced in the record
+ Performs investigations and root cause analyses that are commensurate to the event being investigated
+ Understands multiple RCA tools and when, where, and how to apply them
+ Utilizes good technical writing skills
+ Contacts vendor as needed to complete investigations in a timely manner
+ May participate on deviation governance teams, projects, and other initiatives
+ Work with technical staff to make instructions easier to use. Edit material prepared by other writers or staff
+ Incorporate animation, graphs, illustrations, or photographs to increase users understanding of the material.
+ Select appropriate medium, such as manuals or videos, for message or audience. Standardize content across platforms.
+ Collect user feedback to update and improve content.
+ Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
+ Edit, standardize, or make changes to material prepared by other writers or establishment personnel.
+ Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding
Joule, a System One division is a leader in specialized workforce solutions and integrated services. With more than 6,000 employees and roughly 50 offices throughout the U.S. we provide scientific, clinical, engineering, energy, IT, legal and administrative staffing services. For more than 40 years, we have delivered workforce solutions and integrated services to clients nationally.
System One, and its subsidiaries including Joul, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Keywords: System One, Seattle , Technical Writer and Investigator, QC Microbiology, IT / Software / Systems , Bothell, Washington

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