Technical Support Consultant 2

Company: Intelliswift Software Inc
Location: Seattle
Posted on: January 25, 2023

Job Description:

Pay rate - $35.59 per hour on W2

Frontline Customer Service to Stock Enterprise Clients in support of Strategic Business Managers
Triage inbound queries to provide a solution or redirect to the appropriate organization
Manage customer satisfaction exit tickets
Customer-related tasks as assigned by the Business Managers

Experience and understanding of content licensing and market dynamics
Proven experience and success in Customer Support
Experience in delivery of technical / software / product training via screenshare
Knowledge of Adobe Creative Cloud solutions and related systems
Experience in Visual Creativity (Design, Photography, Art Buying, Art Licensing or similar)
Customer-centric
Solutions-oriented
Excellent prioritization and time management
Excellent reporting and stakeholder management

Keywords: Intelliswift Software Inc, Seattle , Technical Support Consultant 2, IT / Software / Systems , Seattle, Washington

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