Technical Support Consultant 2
Company: Intelliswift Software Inc
Location: Seattle
Posted on: January 25, 2023
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Job Description:
Pay rate - $35.59 per hour on W2
Frontline Customer Service to Stock Enterprise Clients in support
of Strategic Business Managers
Triage inbound queries to provide a solution or redirect to the
appropriate organization
Manage customer satisfaction exit tickets
Customer-related tasks as assigned by the Business Managers
Experience and understanding of content licensing and market
dynamics
Proven experience and success in Customer Support
Experience in delivery of technical / software / product training
via screenshare
Knowledge of Adobe Creative Cloud solutions and related systems
Experience in Visual Creativity (Design, Photography, Art Buying,
Art Licensing or similar)
Customer-centric
Solutions-oriented
Excellent prioritization and time management
Excellent reporting and stakeholder management
Keywords: Intelliswift Software Inc, Seattle , Technical Support Consultant 2, IT / Software / Systems , Seattle, Washington
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here to apply!
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