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Technical Support Consultant 2

Company: Intelliswift Software Inc
Location: Seattle
Posted on: January 25, 2023

Job Description:

Pay rate - $35.59 per hour on W2

Frontline Customer Service to Stock Enterprise Clients in support of Strategic Business Managers
Triage inbound queries to provide a solution or redirect to the appropriate organization
Manage customer satisfaction exit tickets
Customer-related tasks as assigned by the Business Managers

Experience and understanding of content licensing and market dynamics
Proven experience and success in Customer Support
Experience in delivery of technical / software / product training via screenshare
Knowledge of Adobe Creative Cloud solutions and related systems
Experience in Visual Creativity (Design, Photography, Art Buying, Art Licensing or similar)
Excellent prioritization and time management
Excellent reporting and stakeholder management

Keywords: Intelliswift Software Inc, Seattle , Technical Support Consultant 2, IT / Software / Systems , Seattle, Washington

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