Oracle Business Delivery Lead Systems Analyst
Company: CYNET SYSTEMS
Location: Seattle
Posted on: January 27, 2023
Job Description:
Job Description:
- The Oracle Business Delivery Lead Systems Analyst is a service
oriented, positive forward-thinkingng team member, who is
responsible for implementing and supporting SAP solutions to meet
business-related requirements.
- Oracle Business Systems Analyst collaborates with the business
process teams to understand current/future business processes and
requirements to ensure technology investments support and enhance
strategic objectives.
- This role requires the candidate to act as a liaison between a
third party support team and end users to ensure technical
compatibility and satisfaction of deliverables, while writing and
maintaining detailed system documentation, including user and
functional requirement specifications, test scripts, SOPs, and work
instructions.
- The System Analyst must have testing experience in the
manufacturing sector with extensive Oracle EBS knowledge in
manufacturing, inventory, warehouse, and quality.
Responsibilities:
- Collaborate with the business areas to define business needs
and gather requirements that meet business goals and objectives to
implement system solutions.
- Contribute to strategy sessions and help guide business
management in their use of Oracle.
- Work with department leadership to create an open dialog to
determine issues and derive enhancement priorities.
- Continually scout for business process improvements and support
the business in attaining the highest levels of
productivity.
- Prioritizing business requirements and communicating plans with
stakeholders for review and approval.
- Translate business requirements into business based solutions
and ensure an ultimately working solution in Oracle or third party
applications.
- Troubleshoot Oracle business process in the SCM, MM, IM , WIP,
PTM, and quality modules as well as interfaces, providing
resolution and improvements as required.
- Walk customers through the problem-solving process.
- Follow up with customers to ensure issues have been
resolved.
- Train users.
- Implement Oracle system solutions utilizing the system
development lifecycle and project management
methodologies.
- Utilize change management methodology and ensure the
appropriate documentation is complete to implement system
changes.
- Partner with vendors and third party support teams to resolve
system issues, develop enhancements and project tasks.
- Oversee the daily performance of applications and provide
client support through the service desk ticket management
system.
- Troubleshooting Functional and technical Oracle
issues.
- Collaborating with Business Analysts, Project Leads and IT team
to resolve issues and ensure solutions are viable and
consistent.
- Develop and maintain functional requirement specifications,
test scripts.
- Facilitate and execute end user acceptance testing following
support team processes.
- Assist with development, implementation, and management of
policies, processes and standards within the technical
environment.
- Assist with creating training documentation.
- Be responsive in a fast-paced adapting environment that
requires maximum system performance, minimum down time, and a high
degree of customer satisfaction and confidence.
- Other duties as assigned.
Qualifications:
- Strong skills in: Oracle EBS, customer service, communications
skills, facilitation, leadership, analytics, and data
modeling.
- Must have strong analytical skills and must have attention to
detail.
- Demonstrate strong communications skills and the ability to
work independently as well as in a positive team
environment.
- Strong interpersonal skills to build and maintain
relationships.
- Have the ability to adapt to a constantly changing
manufacturing environment.
- The ability to quickly learn new system solutions.
Education / Experience:
- A Bachelors Degree in IT and/or Business or equivalent work
experience is required.
- Have manufacturing environment experience.
- Experience in leading systems implementation utilizing SDLC and
Project Management methodologies.
- Able to assist in supporting Oracle and non- Oracle
systems.
- Prior experience in regulated industry; FDA preferred.
- Knowledge of tracking and analyzing performance and resource
utilization of Oracle systems.
- Have Oracle experience.
- Microsoft SQL Server knowledge.
- Proficient working knowledge of Microsoft Windows.
Keywords: CYNET SYSTEMS, Seattle , Oracle Business Delivery Lead Systems Analyst, IT / Software / Systems , Seattle, Washington
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