SeattleRecruiter Since 2001
the smart solution for Seattle jobs

Operations Engineer I

Location: Seattle
Posted on: June 28, 2024

Job Description:

Seeking an Operations Engineer I for one of Seattle's leading retailers!
Key Responsibilities:
Process incoming Work Orders, Service Requests and Incidents following existing SLA’s and escalation process
Work closely with engineering team members to engage and escalate following existing guidelines/SLA’s
Process incoming work utilizing our corporate ITIL tools and process
Proactively work to meet team metrics and goals
Look for opportunities to improve processes, automate recurring issues and improve the efficiency of the team
Basic understanding of PowerShell
Excellent attention to detail
Excellent customer service and communication skills
Ability to work as part of a team while being individually accountable for assigned work
Willingness to collaborate and adapt to change
Available to participate in on call rotation
Basic understanding of systems, network and server operating systems
Basic knowledge of scripting, automation and monitoring platforms
Ability to troubleshoot issues and apply logical problem solving

Keywords: , Seattle , Operations Engineer I, IT / Software / Systems , Seattle, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Seattle RSS job feeds