Principal Product Manager -Tech, Payment Acceptance & Experience Cost to Serve

Company: Amazon
Location: Seattle
Posted on: April 6, 2026

Job Description:

Are you passionate about payments and customer experience? Do you have a track record of delivering on high impact business initiatives? Do you love diving deep to solve problems? Come and experience a company and team who focus on the customer first! Our vision is to build the most trusted, intuitive, and accessible payment experience on earth. We enable new and existing shoppers anywhere in the world to pay, on and off Amazon, using their preferred payment method that works in the ways in which they are accustomed. We delight our non-shopping customers such as Sellers, developers, and internal Amazon businesses with seamless, supported experiences. We provide technology solutions that are portable and expandable across businesses, services, and points of customer interaction. We are the stewards of Amazon’s “cash register,” delivering top line growth through improved conversion, and free cash flow through lower direct costs and reducing operational overhead. As one of the largest e-commerce companies in the world, Amazon processes billions of secure on-line transactions via a number of payment mechanisms, including credit cards, debit cards and bank payments. Amazon is known across the globe as the most trusted company on the internet. Amazon’s Payment Acceptance and Experience organization is seeking a true product leader, who is passionate about building consumer products that deliver value to our customers. In this role, you will be working with internal clients, engineering teams and external partners to define and innovate cost of payments solutions that can scale across the company. You will own productizing and evolving existing services to allow Amazon to enable new ways to optimize cost of payments. Additionally, you will be responsible to influence tech architecture within and outside the company to facilitate next-generation cost of payments optimization across the globe. This role will require working with and across multiple teams and geographies. This role requires someone who has proven experience in delivery of high quality, scalable and innovative solutions. The successful candidate will have exemplary program management skills; not only in terms of process, but also in terms of communication skills and organizational agility. We like to have fun while we work, this person should too. Key job responsibilities Product roadmap planning Strategic business planning Technical architecture evaluation Product launch, operations and analytics Own delivery against high visibility, company-wide goals Drive cross-functional alignment with senior leaders across Payments, Risk Prevention, Finance, Accounting, and Legal A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team This role will be part of the PAE Cost to Serve Product team responsible for coordinating efforts across Product, Engineering, Legal, Risk Prevention, Marketing and Data Science teams. The person in this role will focus on initiatives to optimize cost of payment across payment acceptance products. - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - 6 years of technical product or program management experience - Experience with end to end product delivery - Experience with 3DS Authentication and working knowledge of PSD2 requirements - Experience leading engineering discussions around technology decisions and strategy related to a product - Experience in payments or fintech space, and in working with customer-facing products Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Arlington - 179,900.00 - 243,400.00 USD annually USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually

Keywords: Amazon, Seattle , Principal Product Manager -Tech, Payment Acceptance & Experience Cost to Serve, IT / Software / Systems , Seattle, Washington